QA EXECUTIVE

SGS; Kulai; On-site; MYR 66,960 - 100,440; Full time

Job summary

SGS Johor Kulai is seeking a QA/QC support professional to help ensure compliance with SGS Global QA System and MS ISO/IEC 17025 in the laboratory. The role involves enhancing the Quality Management System, documenting procedures, and coordinating audits with authorities and customers.

Responsibilities include supporting training, assisting root cause investigations, and providing quality guidance to Sales and Lab teams, while coordinating LIMS-related activities and ensuring effective

Qualifications

• Bachelor degree in Science, Chemistry or related field from a recognized university.
• Experience in internal audit or relevant analytical laboratory testing is an advantage.
• Knowledge in MS ISO/IEC 17025 requirements.

Responsibilities

• Assist to ensure compliance of Lab QA/QC procedures as per SGS Global QA System requirements and MS ISO/IEC 17025.
• Assist to enhance Quality Management System in the laboratory.
• Assist to ensure Quality Manual, Procedures, SOPs, WIs are documented and implemented.
• Assist in communicating with local authorities for accreditations and certifications.
• Conduct internal audits to ensure lab QA/QC compliance to MS ISO/IEC 17025.
• Coordinate external audits from authorities and customers.
• Coordinate Proficiency Test / Inter-Lab comparisons to ensure competency.
• Coordinate with labs for communication improvement via meetings and TEAMS.
• Assist root cause investigation for non-conformities and customer complaints.
• Provide quality/regulatory advice to Sales/Laboratory team.
• Coordinate for external training and provide internal training for personnel.
• Support, guide and train users for LIMS; troubleshoot issues and establish SOPs.
• Liaise with IT to ensure LIMS implementation supports lab processes.

Skills

Auditing

Quality mgmt

ISO 17025 knowledge

LIMS

MS Office

Communication

Team coordination

Education

BSc in Science

Tools

MS Office

Excel

Job description

Responsibilities

• Assist to ensure compliance of Lab QA/QC procedures as per SGS Global QA System requirements and MS ISO/IEC 17025 requirements.
• Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.
• Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.
• Assist in communicating and follow up with local authorities for various accreditations and certifications.
• Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.
• Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)
• Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory’s competency.
• Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc
• Assist in root cause investigation for non-conformities and customer complaints and thereby develop an adequate procedure to prevent recurrence.
• Assist in providing quality and regulatory related advices to Sales / Laboratory team.
• Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.
• Responsible to support, guide and train users for LIMS.
• Responsible to troubleshoot issues related to LIMS.
• Responsible to establish SOP / work instructions for LIMS.
• Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.
• To adhere to SGS Business Principles and Quality Policy.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Bachelor degree in Science, Chemistryorrelated field from recognized university/college.
• Experience in internal audit or relevant analytical laboratory testing activities is an advantage.
• Knowledge in MS ISO/IEC 17025 requirements.

Skills and Competencies

• Able to understand/knowledge of standard test method or procedures.
• Able to communicate, coordinate and motivate a team towards a common goal.
• Good interpersonal and communication skills.
• Energetic, flexible and innovative.
• Able to work independently and to coordinate several activities simultaneously.
• Good in communication, read and write in English and local language.
• Acts quickly and decisively.
• Knowledge in Microsoft Office (such as: Microsoft Word, Excel, Power Point, & etc)