International Student Services & Administration Executive

SEGi University; Petaling Jaya; On-site; MYR 36,000 - 51,000; Full time

Job summary

SEGi University is seeking a proactive admin coordinator to handle inquiries from international students via email, phone, and other channels. You will provide administrative and coordination support, draft correspondence, arrange meetings and coordinate events.

You'll also liaise with relevant departments on visa applications, document submissions and registration matters, track English Placement Test (EPT) status and monitor intake arrivals.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Management or any relevant field.
• Minimum 2 years of working experience in administration, secretarial or coordination roles.
• Proficient in Microsoft Office applications.
• Experience in the education industry or handling international students is an added advantage.
• Good communication and interpersonal skills.
• Good organisational skills with attention to detail.
• Able to coordinate and communicate effectively with internal departments, international students and external parties.

Responsibilities

• Handle enquiries and requests from international students through email, telephone and other communication channels.
• Provide administrative and coordination support, including document preparation, meeting arrangements, event coordination and drafting correspondence.
• Coordinate with relevant departments on international student visa applications, document submissions and registration matters.
• Follow up on students' English Placement Test (EPT) status and monitor their registration progress.
• Monitor and keep track of international students' arrival for each intake.
• Prepare monthly progress reports on activities conducted by the International Marketing Department.
• Process and verify invoices submitted by agents and other external parties.
• Perform other administrative duties as assigned by the supervisor.

Skills

Communication skills

Interpersonal skills

Organisational skills

Microsoft Office

Education

Diploma or Bachelor's Degree in Business Administration/Management

Tools

Microsoft Office

Job description

SEGi University is seeking a proactive admin coordinator to handle inquiries from international students via email, phone, and other channels. You will provide administrative and coordination support, draft correspondence, arrange meetings and coordinate events.

You'll also liaise with relevant departments on visa applications, document submissions and registration matters, track English Placement Test (EPT) status and monitor intake arrivals.