International Business Executive

Gano Excel Industries Sdn. Bhd.; Kedah; On-site; MYR 36,000 - 48,000; Full time

Job summary

Gano Excel Industries Sdn Bhd (Malaysia) is seeking a Junior Executive to support the International Department's daily and monthly operations across assigned countries. The role involves coordinating with the superior, handling customer enquiries and complaints, processing orders and invoices, and updating the back office system.

Applicants should have a Bachelor's degree in Marketing or related fields, at least 1 year of experience, strong MS Office skills, and good English communication.

Qualifications

• Bachelor's degree in Marketing or related fields.
• MS Office knowledge required.
• At least 1 year of experience, not mandatory.

Responsibilities

• Assist superior in daily and monthly tasks for international operations.
• Handle customer enquiries, complaints, product and operational issues.
• Process orders and invoices; update back office system and stock reports.
• Coordinate with distributors and service leaders; prepare weekly stock reports.
• Upload training materials, newsletters, and email blasts to distributors.
• Prepare monthly reports for assigned countries; support promotional trips.

Education

Bachelor's Degree in Marketing

Business Studies/Administration/Management

Economics

Commerce

Tools

MS Office

Job description

To assist the superior in carrying out the daily and monthly task related to the overall business operation of assigned countries.

To discuss and feedback to the superior on a day to day issues and activities related to customer enquiries, complaints, product and operational issues.

To check payment and process orders received from Stockist & service leaders and issue invoices for placed orders. Once done, encode the ordered stock into their back office system so that they can carry out their sales activities.

Coordinate with the stockiest and service leaders in completing the task such as distributor information update, sales amendment or cancellations and sales backdating, product return, refund and any other prior to the bonus closing.

Assemble and de-assemble product packages, issuing of invoices for expired and free product samples and ensure stock for product packages and ala-carte orders are sufficient in the system.

To provide stockist and service leader orders to the warehouse and ensure the order is correctly picked and packed and service provider delivers the parcels according to the stipulated timeframe.

To monitor the physical stock at warehouse and to highlight to the superior if any quantity discrepancy. An accurate stock report must be prepared on a weekly basis to check on the movement of stock and provide a copy of the report to the superior. Provide purchase order received to the production unit and feedback shipment details to the stockist.

To upload all training materials, banners, information and email blast to distributors.

To prepare monthly newsletters and email blast to all distributors.

To coordinate with our IT team whenever there is a back office system issue and to inform respective country once the system issue has been resolved by IT.

To prepare and submit a comprehensive monthly report for all assigned countries as requested by the superior.

Assist and support the overall operational functions of the International Department including promotional trips.

Able to handle multiple tasks and any other assignment as assigned by the superior.

Requirements

Candidate must possess at least a Bachelor's Degree in Marketing, Business Studies/Administration/Management, Economics, Commerce or equivalent.

Required skill(s): MS Office.

At least 1 year(s) of working experience in the related field but not mandatory.

Preferably Junior Executives specializing in Marketing/Business Development or equivalent.

Able to speak good English.

Good attitude and behavior.

Gano Excel Industries Sdn Bhd (Malaysia) is a fast growing manufacturing company & is the premier wellness industry dedicated and committed to Ganoderma nutritional immunology. Founded in 2001 in the state of Kedah Darul Aman Malaysia, Gano Excel Industries always stronghold their corporate philosophies & mission by providing unique high quality products to customers globally. With the sustainability development goals and the spirit of team works, Gano Excel Industries constantly develop the best health products, rejects any shortcomings, re-test, re-think and continuously research till the formulation becomes perfect as well as maintains products quality & safety.

Product & Services

Gano Excel Industries manufactures a wide range of unique health food products that comprises of beverages, cosmetic, food, food supplement, personal care, skin care, and other fast moving consumer goods.

Gano Excel Industries Sdn Bhd (Malaysia) is a fast growing manufacturing company & is the premier wellness industry dedicated and committed to Ganoderma nutritional immunology. Founded in 2001 in the state of Kedah Darul Aman Malaysia, Gano Excel Industries always stronghold their corporate philosophies & mission by providing unique high quality products to customers globally. With the sustainability development goals and the spirit of team works, Gano Excel Industries constantly develop the best health products, rejects any shortcomings, re-test, re-think and continuously research till the formulation becomes perfect as well as maintains products quality & safety.

Product & Services

Gano Excel Industries manufactures a wide range of unique health food products that comprises of beverages, cosmetic, food, food supplement, personal care, skin care, and other fast moving consumer goods.