Intern - Payments, Partnerships & Fintech Ecosystems (Merchant Technology Support)

Hong Leong Bank; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Hong Leong Bank is seeking a user acceptance testing (UAT) assistant based in Kuala Lumpur to assist and perform UATs for production issues and projects, communicating with IT and vendors. You will understand business requirements, prepare test scripts, execute test cases, and report defects.

Participating in project management activities, you will help with planning, milestone tracking, and status updates.

Responsibilities

• Assist in UATs for production issues and projects
• Collaborate with IT and vendors to execute test cases and report defects
• Support project planning, milestone tracking, and status updates

Job description

**Define your future at Hong Leong Bank****User Acceptance Test (UAT)*** To assist and perform UATs for Production Issues and/or Projects, which includes close communication with IT and vendors.* Understand business requirements with project team. Prepare test scripts to identify test scenarios and create UAT test cases with production-like data.* Execute test cases and report bugs if any. Re-test bugs once fixed.* Perform Regression Testing to ensure no major defects/no critical defects open.* Prepare UAT sign off to confirm business requirements/objectives met and good to go for production.* Prepare communication materials (e.g., one pager comm, communication pack, user guide, short video, infographic etc.) to brief & update about the system changes. **Project Management*** Assist in Project Planning: Collaborate with project managers to contribute to the development of project plans, timelines, and objectives.* Monitor Project Progress: Track and monitor project timelines, ensuring that tasks are completed according to schedule. Provide regular updates on project status to the project team.* Milestone Tracking: Keep a close eye on project milestones, ensuring that they are achieved in a timely manner. Report any delays or challenges to the project manager.* Communication: Facilitate effective communication within the project team. Ensure that all team members are informed about project developments, changes, and milestones.* Collaboration: Collaborate with cross-functional teams to gather information, provide support, and contribute to the overall success of the project. **Technical Support*** To support in certification exercise* To support in UATs* To be involved in health checks upon system deployment exercise* To assist in new merchant onboarding technical setups*About Hong Leong Bank**We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.**We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.**Realise your full potential at Hong Leong Bank by applying now.*