Intern, Order Management

BD; Kuala Lumpur; On-site; MYR 33,480 - 50,220; Full time

Job summary

BD Kuala Lumpur is seeking a detail-oriented Order Processing Associate to manage end-to-end order processing and coordinate with Planning, Finance and Logistics to ensure accurate stock, timely credit, and compliant order execution. Fresh graduates are welcomed and encouraged to apply, with opportunities to grow within a global medical technology company.

The role requires strong customer focus, analytical and interpersonal skills, and the ability to work across cultures to serve distributors

Qualifications

• Fresh graduates welcome.
• Strong customer service mindset and problem-solving abilities.
• Ability to communicate effectively with cross-functional teams.

Responsibilities

• Execute and manage Order Processing transactions accurately and promptly.
• Coordinate with Planning to ensure stock availability.
• Coordinate with Finance to ensure timely credit release.
• Coordinate with Logistics for special instructions and order handling.
• Handle distributor and customer order inquiries.
• Run Open Order Status reports for stakeholders.
• Review Customer Creation forms for master data setup.
• Ensure compliance with SOX, GDPMDS, and other regulatory requirements.
• Adhere to ISO 13485 and BD policies.
• Support a safe and compliant workplace and participate in safety initiatives.
• Perform any other tasks as assigned.

Skills

Customer focus

Analytical skills

Interpersonal communication

Cross-cultural teamwork

Education

Fresh graduate welcome

Job description

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

We are the makers of possible.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Key Responsibilities

• Execute and manage Order Processing transactions accurately and promptly, including Field Service Contracts billing.
• Co‑ordinate with Planning to ensure stock availability as required.
• Co‑ordinate with Finance to ensure credit release on time.
• Co‑ordinate with Logistics to ensure special instructions are received/understood, as required.
• Handle distributors/end customers order enquiries.
• Run Open Order Status reports for distributors/end customers, Finance, Business as required.
• Review new Customer Creation Form, and on‑pass to Master Data Officer (MDO) to set up.
• Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS & other regulatory requirements.
• Comply with all ISO 13485 requirements and BD policies.
• Ensure a safe, healthy and environmentally‑friendly workplace by observing Company’s rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement and reduction of resource materials.
• Perform any other tasks assigned.

Education And Experience

• Fresh graduate is also welcomed.

Knowledge And Skills

• Highly customer & business oriented
• Moderate analytical, interpersonal & communication skills
• A good team player with ability to work cross culture
• Fluent in Mandarin, with knowledge of English required to effectively manage customer orders from the respective countries.

Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

To learn more about BD visit

https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.