Intern - IT Application Support

Eastspring Investments; Kuala Lumpur; On-site; MYR 17,000 - 26,000; Part time

Job summary

Eastspring Investments in Kuala Lumpur is seeking an IT Application Support intern to gain hands-on experience diagnosing application issues and supporting software and BI development activities. This internship offers exposure to a global asset management environment and a chance to work closely with IT and business teams in Malaysia.

You will document IT processes, assist in gathering user requirements, and develop reports while strengthening English and Bahasa Malaysia communication in a

Qualifications

• Strong written and verbal communication skills in English and Bahasa Malaysia.
• Interest in IT applications and BI development.

Responsibilities

• Provide support in diagnosing application issues and troubleshooting activities.
• Participate in the development of software applications and business intelligence development activities.
• Handle IT related documentation to document all processes in reference manuals for training and guidance including applications inventory management.
• Assist in gathering user requirements and developing appropriate reports.

Skills

English (written & spoken)

Bahasa Malaysia

Job description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Job Summary

• Provide support in diagnosing application issues and troubleshooting activities.
• Participate in the development of software applications and business intelligence development activities.
• Handle IT related documentation to document all processes in reference manuals for training and guidance including applications inventory management.
• Assist in gathering user requirements and developing appropriate reports.

What would you learn from this attachment?

• Appreciate the environment of an asset /investment management firm.
• Understand the role of IT application support within the IT department.
• Understand the IT support process

What does it take to be an IT Application Support intern?

• Highly self-motivated and an effective team player.
• Pays attention to details.
• Ability to work independently under general supervision.
• Good written and spoken skills in English and Bahasa Malaysia

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.