Insurance Operations Pro: Policy Processing & Billing

Accenture PLC; Selangor; On-site; MYR 36,000 - 54,000; Full time

Job summary

Accenture PLC is seeking an Insurance Operations Associate in Malaysia to perform routine and non-repetitive processing tasks such as data entry, policy document issuance, and premium billing. The role requires analytical and investigative skills to ensure accuracy and efficiency in operations.

The position involves validating proposals and transactions, meeting turnaround times, generating quotations and policies, and coordinating with Underwriters and clients to collect necessary information

Qualifications

• Bachelor’s degree or equivalent in any field.
• General insurance knowledge or experience is preferred.
• Experience in a Business Process Outsourcing or Shared Services environment is an added advantage.
• Proficiency in written and spoken English.

Responsibilities

• Validate and enter customer proposals, applications, and transactions into the designated policy processing system for specific lines of business.
• Ensure adherence to processing turnaround times for policy applications and transaction processing.
• Generate quotations, new policies, renewals, endorsements, cancellations, and perform administrative tasks for consumer line products per the agreed Standard Operating Procedures.
• Communicate effectively, both verbally and in writing, with relevant stakeholders, including Underwriters and clients, to gather necessary information for policy administration and servicing.
• Organize and maintain electronic databases, including performing data input and ongoing maintenance tasks.
• Investigate and rectify any rework issues to ensure process accuracy and efficiency.

Skills

Data entry

Policy processing

English proficiency

Education

Bachelor's degree or equivalent

Job description

Accenture PLC is seeking an Insurance Operations Associate in Malaysia to perform routine and non-repetitive processing tasks such as data entry, policy document issuance, and premium billing. The role requires analytical and investigative skills to ensure accuracy and efficiency in operations.

The position involves validating proposals and transactions, meeting turnaround times, generating quotations and policies, and coordinating with Underwriters and clients to collect necessary information