Inside Sales Specialist - Cloud Solution MY Market

TDCX Malaysia; Kuala Lumpur; On-site; MYR 54,000 - 85,000; Full time

Job summary

TDCX Malaysia is looking for an Inside Sales Specialist to manage the full sales cycle for SMB, Ecommerce and software development clients in Malaysia. You will engage in business-level and technical conversations with stakeholders up to CTO/COO/CFO, and use Salesforce CRM to identify high-potential leads.

You will serve as the first point of contact for new and growing businesses interested in our Cloud Solution, balancing multiple tasks in a fast-paced environment.

Qualifications

• Must have a diploma or higher degree.
• 3 years of experience preferred, fresh graduates encouraged to apply.
• Strong time management and multitasking capabilities.

Responsibilities

• Identify high-potential prospective users from inbound leads using Salesforce CRM.
• Serve as first point of contact with new and growing businesses interested in the Cloud Solution.
• Own the full sales cycle from lead to close for SMB, Ecommerce and Software Development Industry businesses.

Skills

Time management

Communication skills

English fluency

Technical aptitude

Education

Diploma or higher

Tools

Salesforce CRM

Job description

As an Inside Sales Specialist, you will manage the full sales cycle for a Global Leader Internet for Cloud Solution. You will be capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO of SME businesses from Malaysia. You will understand the buyer journey and lead short stakeholder deals as well as complex multi-party sales in a highly consultative manner. You will build value in competitive situations and work on products that require deep product understanding, combined with technical knowledge.

Key responsibilities

Identify high-potential prospective users from inbound leads using Salesforce CRM

Serve as first point of contact with many new and growing businesses interested in the Cloud Solution

Own the full sales cycle from lead to close for SMB, Ecommerce and Software Development Industry businesses

About you

Possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor's degree, Post Graduate Diploma, Professional Degree, or master's degree in any field

Preferable with 3 years of working experience in the related field; however, fresh graduates are encouraged to apply

Strong time management skills and motivation to exceed expectations

Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time

Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

Excellent verbal and written communication skills in English and the language of supporting market

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Inside Sales Specialist?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Cloud Sales Specialist?

Information Technology Services 1,001-5,000 employees

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach-driven, driven by innovation and operational precision, positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits

• Medical
• Miscellaneous allowance
• Dental Vision Incentive
• Bonus and Commission Plan
• Life-long Le