Inside Sales Coordinator (Junior / Fresh Graduate) - ICT Industry

FORTESYS SDN. BHD.; Subang Jaya; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

attractive commission and incentive

Career development opportunities

Job summary

Fortesys SDN. BHD. in Subang Jaya, Malaysia, seeks an Inside Sales Coordinator (Junior / Fresh Graduate) to support sales documentation, pricing accuracy, and renewal activities in the ICT field.

The role requires a Diploma or Degree and may suit fresh graduates or those with 1–2 years in inside sales. Proficiency in English, Bahasa Malaysia, and Mandarin is valued for liaising with Mandarin-speaking customers.

Qualifications

• Diploma or Degree in Business Studies, Marketing, Computer Science, or any related field.

Responsibilities

• Prepare and review quotations, proposals, and renewal notices with high accuracy.
• Ensure all documentation and pricing details are complete and accurate before submission.
• Maintain and update accurate records in CRM system (SAP).
• Monitor renewal timelines and proactively follow up with customers.
• Respond promptly to customer inquiries and coordinate internally to resolve issues efficiently.
• Track sales pipeline and ensure timely submission of required documents.
• Support order processing and ensure compliance with company procedures.
• Work closely with Sales and Product teams to achieve quarterly sales targets.

Skills

Attention to detail

Organization

Communication

Follow-up

Education

Diploma or Degree in Business Studies/Marketing/CS

Tools

SAP CRM

Job description

Inside Sales Coordinator (Junior / Fresh Graduate) - ICT Industry

We are seeking a meticulous and proactive Sales Support talent who thrives in the ICT industry and a fast-growing environment. This role requires strong attention to detail and accuracy in preparing sales documentation, as well as proactive follow-up to ensure smooth inside sales operations and achieve high customer renewal success rates.

Job Requirements:

Diploma or Degree in Business Studies, Marketing, Computer Science, or any related field

Fresh graduates or 1–2 years of experience in inside sales / sales coordination (ICT industry preferred)

Pay attention to detail with ability to spot discrepancies in pricing, contracts, and documentation

Highly organized with strong follow-up and time management skills

Target-driven and customer-oriented

Good communication and coordination skills

Proficient in Microsoft Office applications

Good communicate in English, Bahasa Malaysia & Mandarin (to liaise with Mandarin-speaking customers)

Key Responsibilities:

Prepare and review quotations, proposals, and renewal notices with high accuracy

Ensure all documentation and pricing details are complete and accurate before submission

Maintain and update accurate records in CRM system (SAP)

Monitor renewal timelines and proactively follow up with customers

Respond promptly to customer inquiries and coordinate internally to resolve issues efficiently

Track sales pipeline and ensure timely submission of required documents

Support order processing and ensure compliance with company procedures

Work closely with Sales and Product teams to achieve quarterly sales targets

Why Join Us:

Attractive commission and incentive scheme

Career development and advancement opportunities

Exposure to leading-edgeICT products and technologies

Supportive team & continuous learning environment

Ready to kickstart your career in the ICT industry? Join our dynamic team and grow with us!

Founded in 2008, Fortesys is a value-added distributor that specializes in ICT network infrastructure and security. With the established distributorship of several vendors, Fortesys offers a full suite of advanced integrated solutions and services to fulfil customer business needs.

Our mission is to provide reseller partners a complete cost-effective integrated solution to boost their business opportunities. Combining Fortesys’s world-class certified technical specialist, reseller partners are able to achieve new revenues from comprehensive planning, network infrastructure installation, maintenance support and technology training.

Over the years, Fortesys gained superior customer satisfaction on trust, reliability and technical superiority. An impressive track record of success in telecommunication services provider industry which ensued from the commitment in delivering best quality of services by a team of technical experts. The technical team are well equipped with the skill of network design with right solution and experienced in the deployment of the largest Wi-Fi access points nationwide.

Nevertheless, Fortesys is also the pioneer of providing SD-WAN (Software- Defined WAN) solutions in Malaysia. The evaluation of technology such as Internet of Things (IoT), Smart City deployment and Cloud computing provide us great opportunities and huge potential for future business growth. Fortesys is committed to be a trusted value-added distributor in South East Asia (SEA) for its customers.

Founded in 2008, Fortesys is a value-added distributor that specializes in ICT network infrastructure and security. With the established distributorship of several vendors, Fortesys offers a full suite of advanced integrated solutions and services to fulfil customer business needs.

Our mission is to provide reseller partners a complete cost-effective integrated solution to boost their business opportunities. Combining Fortesys’s world-class certified technical specialist, reseller partners are able to achieve new revenues from comprehensive planning, network infrastructure installation, maintenance support and technology training.

Over the years, Fortesys gained superior customer satisfaction on trust, reliability and technical superiority. An impressive track record of success in telecommunication services provider industry which ensued from the commitment in delivering best quality of services by a team of technical experts. The technical team are well equipped with the skill of network design with right solution and experienced in the deployment of the largest Wi-Fi access points nationwide.

Nevertheless, Fortesys is also the pioneer of providing SD-WAN (Software-Defined WAN) solutions in Malaysia. The evaluation of technology such as Internet of Things (IoT), Smart City deployment and Cloud computing provide us great opportunities and huge potential for future business growth. Fortesys is committed to be a trusted value-added distributor in South East Asia (SEA) for its customers.