Inside Sales Coordinator

WT Microelectronics 文曄科技(股)公司; Bayan Lepas; On-site; MYR 28,000 - 50,000; Full time

Job summary

WT Microelectronics 文曄科技(股)公司 in Penang is seeking a customer-oriented professional to process samples, update accounts, and support quality investigations. You will manage NCNR forms, maintain cross-reference files, and respond to PO confirmations within 48 hours.

Additionally, you will upload change notifications and compliance documents while tracking credits and lead times, leveraging CRM tools. A Diploma or equivalent and at least 1 year in sales or customer service are required.

Qualifications

• Diploma or GCE A Level is required.
• Minimum 1 year in sales or customer service.
• Electronics industry experience is advantageous.

Responsibilities

• Process sample requests and account updates via CRM.
• Assist with Failure Analysis and follow-up on quality reports.
• Manage NCNR forms and backlog resolution.
• Update cross-reference files and customer portals.
• Handle PO confirmations within 48 hours.
• Upload product change notifications and chemical compliance documents.
• Track credit/rebill approvals and lead time updates.

Skills

Customer service experience

Sales experience

Electronics industry knowledge

Education

Diploma or GCE A Level

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Process sample requests and account updates via CRM
• Assist with Failure Analysis and follow-up on quality reports
• Manage NCNR forms and backlog resolution
• Update cross-reference files and customer portals
• Handle PO confirmations within 48 hours
• Upload product change notifications and chemical compliance documents
• Track credit/rebill approvals and lead time updates

QUALIFICATION

• Diploma or GCE ‘A’ Level
• Minimum 1 year in sales or customer service
• Electronics industry experience is highly advantageous.

COMPETENCIES

• Strong sense of urgency and attention to details