Inpatient Billing & Discharge Specialist

KPJ Healthcare Berhad; West Coast Division; On-site; MYR 28,000 - 42,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Billing & Discharge Clerk responsible for accurate inpatient billing, financial clearance, and discharge activities in line with SOPs and regulatory requirements. You will coordinate with doctors, nursing units, pharmacy, and insurance entities to finalize bills and ensure timely discharge.

Responsibilities include maintaining billing records, resolving inquiries, and supporting process improvements to improve turnaround times and patient satisfaction.

Qualifications

• Proven interpersonal and communication abilities.
• Ability to handle patient inquiries with professionalism.
• Willingness to work shifts, weekends and holidays.

Responsibilities

• Process inpatient bills accurately and timely.
• Coordinate with wards and departments for billing details.
• Ensure compliance with SOPs and PDPA in billing and discharge.
• Maintain accurate billing records and documentation.
• Provide professional explanations to patients and guarantors.

Skills

Interpersonal skills

Communication skills

Shift work

Customer service

Education

SPM/STPM

Job description

KPJ Healthcare Berhad is seeking a Billing & Discharge Clerk responsible for accurate inpatient billing, financial clearance, and discharge activities in line with SOPs and regulatory requirements. You will coordinate with doctors, nursing units, pharmacy, and insurance entities to finalize bills and ensure timely discharge.

Responsibilities include maintaining billing records, resolving inquiries, and supporting process improvements to improve turnaround times and patient satisfaction.