Infrastructure Solution Specialist

Logicalis; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Logicalis is seeking an Infrastructure Solutions Specialist to support pre-sales design, validation, and positioning of enterprise infrastructure and data center solutions in Malaysia. You will translate business needs into scalable architectures and collaborate with sales, delivery, and vendor partners to articulate value.

The role covers Windows and Linux, servers, storage, virtualization, data protection, observability, PAM, and databases across on‑prem, hybrid, and modern data centres.

Qualifications

• Minimum 5+ years in enterprise infrastructure or architecture with presales experience.
• Experience engaging with enterprise and mid-market customers.
• Strong knowledge of Windows Server, Linux, and virtualization.

Responsibilities

• Provide technical consultancy to the sales team for infrastructure and system solutions.
• Develop end-to-end infrastructure architectures including compute, storage, and security.
• Prepare technical proposals, BoMs, and RFP responses with clear business value.

Skills

Presales

Solution architecture

Stakeholder management

Enterprise infrastructure

Vendor collaboration

Tools

CMDB tooling

Observability tools

Backup & recovery

Job description

The Infrastructure Solutions Specialist plays a critical presales role in supporting the design, validation, and positioning of enterprise infrastructure, platform, and system solutions for Logicalis customers. This role works closely with sales, delivery, and vendor partners to translate business and technical requirements into scalable, resilient, and secure infrastructure architectures.

The role covers server, storage, virtualisation, data protection, observability, PAM, and database platforms, spanning on‑premises, hybrid, and modern data centre environments. The successful candidate is expected to engage confidently with customer infrastructure architects, system administrators, security teams, and IT leadership, and to independently drive infrastructure‑related opportunities from presales discovery through to solution handover.

In addition, this role contributes to domain growth, solution standardisation, and regional collaboration across Logicalis APAC, ensuring proposed solutions are technically sound, commercially viable, and aligned with vendor best practices.

Key Responsibilities:

As a Infrastructure Solutions Specialist, you will be expected to:

• Provide technical consultancy to the sales team for infrastructure and system solutions, encompassing Operating Systems and Platforms, Servers and Converged Infrastructure, Storage and Data Platforms, Virtualization and Cloud Platforms, Data Protection and Resilience, Data Security, Observability and Monitoring, Asset and Infrastructure Discovery, Databases and Data Services, and Privileged Access Management (PAM).
• Participate in requirement gathering and solution design to ensure proposed architectures meet customer requirements, are scalable, and positioned for future growth.
• Develop comprehensive end‑to‑end infrastructure architectures, including compute, storage, virtualization, backup, observability, and integrated security.
• Prepare and present technical proposals, Bill of Materials (BoMs), responses to RFPs, and presentations that clearly articulate the technical and business value of recommended solutions and services.
• Clearly define assumptions, constraints, risks, and dependencies in presales documentation.
• Conduct proof‑of‑concept (PoC) exercises and demonstrations to validate the feasibility of solutions.
• Collaborate with internal stakeholders to ensure solution architecture aligns with delivery capabilities and industry best practices.
• Remain abreast of emerging technologies such as AI‑driven infrastructure and Zero Trust frameworks.
• Support internal knowledge sharing, contribute to technical documentation, and enhance presales capabilities.
• Develop go‑to‑market (GTM) strategies for infrastructure and system solutions or services by identifying market opportunities, designing innovative offerings, and collaborating with sales and marketing teams to launch and promote these solutions to customers.
• Other ad‑hoc duties as assigned such as marketing events.

Qualifications:

• Minimum 5+ years of total experience in enterprise infrastructure / system engineering or architecture; at least 2 years in presales or solution architecture.
• Proven experience engaging with enterprise and mid‑market customers.
• Microsoft Windows Server and Microsoft SQL Server environments.
• Red Hat Enterprise Linux and other Linux/Unix distributions.
• Enterprise server and storage platforms
• Active Directory & RADIUS
• Hyper‑converged and virtualisation platforms
• Backup, recovery, and cyber‑resilience platforms
• Infrastructure monitoring and observability tools
• Infrastructure discovery and CMDB tooling
• DLP, Data Security, & Data Management
• PAM platforms
• Data centre architecture concepts including HA, DR, scalability, and performance sizing.
• Excellent presentation, communication, and stakeholder management skills.
• Self‑motivated and able to work independently in a fast‑paced, evolving technical landscape.
• Must have client‑consulting and winning mindset.