Infrastructure Solutions Specialist

Logicalis Asia Pacific; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading IT solutions provider in Kuala Lumpur is seeking an experienced Infrastructure Solutions Specialist. This role will involve providing technical consultancy for infrastructure architecture, participating in solution design, and preparing technical proposals. The successful candidate will have a strong presales background, with over 5 years of experience in enterprise infrastructure and a proven ability to engage with mid-market customers. This position offers a chance to work with cutting-edge technology and contribute significantly to client projects.

Qualifications

• Minimum 5+ years of experience in enterprise infrastructure/system engineering.
• At least 2 years in presales or solution architecture.
• Proven experience engaging with enterprise and mid-market customers.

Responsibilities

• Provide consultancy for infrastructure and system solutions.
• Participate in requirement gathering and solution design.
• Develop comprehensive end-to-end infrastructure architectures.
• Prepare and present technical proposals and presentations.
• Clearly define assumptions, constraints, and risks in documentation.
• Conduct proof-of-concept exercises to validate solutions.
• Collaborate with stakeholders to align solution architecture.
• Support internal knowledge sharing and contribute to documentation.
• Develop go-to-market strategies for infrastructure solutions.

Skills

Presales consultancy

Infrastructure architecture

Solution design

Technical proposal preparation

Collaboration with stakeholders

Emerging technologies awareness

Job description

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

The Role

The Infrastructure Solutions Specialist plays a critical presales role in supporting the design, validation, and positioning of enterprise infrastructure, platform, and system solutions for Logicalis customers. This role works closely with sales, delivery, and vendor partners to translate business and technical requirements into scalable, resilient, and secure infrastructure architectures.

The role covers server, storage, virtualisation, data protection, observability, PAM, and database platforms, spanning on‑premises, hybrid, and modern data centre environments. The successful candidate is expected to engage confidently with customer infrastructure architects, system administrators, security teams, and IT leadership, and to independently drive infrastructure-related opportunities from presales discovery through to solution handover.

In addition, this role contributes to domain growth, solution standardisation, and regional collaboration across Logicalis APAC, ensuring proposed solutions are technically sound, commercially viable, and aligned with vendor best practices.

Key Responsibilities

• Provide technical consultancy to the sales team for infrastructure and system solutions, encompassing Operating Systems and Platforms, Servers and Converged Infrastructure, Storage and Data Platforms, Virtualization and Cloud Platforms, Data Protection and Resilience, Data Security, Observability and Monitoring, Asset and Infrastructure Discovery, Databases and Data Services, and Privileged Access Management (PAM).
• Participate in requirement gathering and solution design to ensure proposed architectures meet customer requirements, are scalable, and positioned for future growth.
• Develop comprehensive end-to-end infrastructure architectures, including compute, storage, virtualization, backup, observability, and integrated security.
• Prepare and present technical proposals, Bill of Materials (BoMs), responses to RFPs, and presentations that clearly articulate the technical and business value of recommended solutions and services.
• Clearly define assumptions, constraints, risks, and dependencies in presales documentation.
• Conduct proof-of-concept (PoC) exercises and demonstrations to validate the feasibility of solutions.
• Collaborate with internal stakeholders to ensure solution architecture aligns with delivery capabilities and industry best practices.
• Remain abreast of emerging technologies such as AI-driven infrastructure and Zero Trust frameworks.
• Support internal knowledge sharing, contribute to technical documentation, and enhance presales capabilities.
• Develop go-to-market (GTM) strategies for infrastructure and system solutions or services by identifying market opportunities, designing innovative offerings, and collaborating with sales and marketing teams to launch and promote these solutions to customers.
• Other ad-hoc duties as assigned such as marketing events.

Qualifications

• Minimum 5+ years of total experience in enterprise infrastructure / system engineering or architecture; at least 2 years in presales or solution architecture.
• Proven experience engaging with enterprise and mid‑market customers.