Infrastructure Operation Engineer

Johnson Matthey Plc; Kuala Lumpur; Presencial; MYR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EPF Employer contribution 15%

Life Insurance, Medical Coverage for D

Dental and Optical Claims

Competitive annual incentive plan

Descripción de la vacante

Johnson Matthey Plc in Kuala Lumpur is seeking an Infrastructure Operations Engineer at Level 2 on a Rotational Shift. The role covers remote infrastructure support, project collaboration with internal and external teams, and ongoing server patching.

Candidates should have an IT qualification and hands-on experience with VMware, Windows Server, Azure, AWS, and Linux, plus Veeam and PowerShell skills. ITIL awareness is preferred.

Formación

• Shift-based role with on-site office presence and occasional weekend standby
• Recognised IT qualification
• Experience with virtualization and Windows Server OS
• Experience with cloud platforms (Azure, AWS) and Linux (RHEL/SUSE)
• Experience with Veeam and PowerShell in Level 2 support
• Good patch management and ITIL awareness

Responsabilidades

• Support infrastructure remotely and collaborate with cross-cultural teams
• Coordinate with JM employees and external organisations to complete projects
• Perform Microsoft monthly patching for all servers
• Participate in Major Incident Management, including out-of-hours incident resolution
• Update and maintain IT documentation to JM standards
• Analyze, troubleshoot and implement approved resolutions

Conocimientos

ITIL

Cross-cultural collaboration

Incident resolution

Educación

Recognised IT qualification

Herramientas

VMware

Windows Server OS

Microsoft Azure

Amazon Web Services (AWS)

Linux (RHEL & SUSE)

Veeam

PowerShell

Patch management

Descripción del empleo

Vacancy: Infrastructure Operations Engineer (Level 2-Rotational Shift)

Location: Kuala Lumpur

Job Family: Infrastructure and Operations

At Johnson Matthey, your work will matter. As a Senior Endpoint Engineer, you’ll join a world leader in platinum group metals with over 200 years of history.

Using advanced metals chemistry, you’ll help tackle the world’s biggest challenges - cutting emissions, powering modern life and supporting life‑saving technologies - by applying, refining and recycling metals that matter for a healthier, more sustainable, circular future.

The role:
As a Infrastructure Operations Engineer, you will help drive our goals by:

• To support infrastructure remotely and work with cross-cultural team
• To work with JM employees and other external organisations to complete projects
• To perform Microsoft monthly patching activities for all servers
• To take part in the Major Incident Management process, which may mean out of hours participation in incident resolution and service restoration.
• To supportL3teams in updating documentationsand keep it up to date in line with JM standards and policies.
• To analyse, troubleshooting andimplementing approved and standardized resolutions.
• To carry out any other duties within the employee’sskills and abilities whenever reasonably instructed

Requirements for the role:

• Able to work shift (24x5) and based in the office and standby occasionally on weekends
• Holder of a recognised IT qualification
• Operational experience in virtualization e.g. VMWare, Windows Server OS, Cloud Computing e.g Microsoft Azure, Amazon Web Services (AWS). Additional knowledge in Linux (RHEL & SUSE) would be added advantage.
• Operational experience in Veeam, PowerShell preferably in a Level 2 role providing day to day operational support.
• Good experience in performing Microsoft monthly patching activity.
• Awareness of ITIL principles
• Working knowledge of planning, installation, on-going management,monitoring, troubleshooting, and decommissioning of IT services and technologies.

You will be required to be able to operate in rotation for EMEA hours.
Even if you only match some of the skills, we’d love to hear from you to discuss further!

What we offer:
We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• EPF Employer contribution of 15%
• Life Insurance, Medical Coverage for Dependents
• Dental and Optical Claims (Employee)
• Competitive annual incentive plan with Bonus (Based on Individual performance and Company performance for the Financial Year.

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [e-mail]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised.
#MyCareerMatters #CareersThatMatter

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information.

Please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.