Cloud Operation Engineer

Johnson Matthey Services Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Life Insurance

Medical Coverage for Dependents

Dental and Optical Claims

Competitive annual Bonus

Transportation Allowances

Job summary

Johnson Matthey Services Sdn. Bhd. seeks a Cloud Operation Engineer in Malaysia to administer and support Azure environments across multiple regions. You will monitor health, troubleshoot incidents, provision VMs, manage backups, and support identity management while collaborating with cross-functional teams.

The role includes on-call shifts and opportunities to contribute to automation using PowerShell and Azure-native tools, with a hybrid work arrangement and comprehensive benefits.

Qualifications

• Bachelor degree in a related discipline.
• 2-4 years of experience supporting Microsoft Azure environments.
• Experience managing Azure VM, Storage, VNets, NSGs and Resource Groups.
• Knowledge of cloud security best practices and compliance requirements.
• Experience supporting backup and recovery solutions.
• Understanding ITIL Incident, Problem, Change and Service Request processes.

Responsibilities

• Administer and support Microsoft Azure environments across regions.
• Monitor cloud infrastructure health, performance, availability and capacity.
• Investigate, troubleshoot and resolve cloud-related incidents within SLA targets.
• Perform VM provisioning, backup monitoring, patch validation, storage management and resource maintenance.
• Provide operational support for Windows and Linux servers hosted in Azure.
• Assist with Azure identity and access management activities (Entra ID, PIM).
• Support disaster recovery, backup testing and business continuity activities.
• Collaborate with infra, network, database, security and application support teams.
• Maintain documentation and knowledge base; participate in on-call shifts.
• Contribute to automation opportunities using PowerShell and Azure-native tools.

Skills

Azure

Cloud operations

ITIL familiarity

Education

Bachelor Degree in Computer Science, Information Technology, Engineering, or related discipline

Tools

Azure Virtual Machines

Storage Accounts

Virtual Networks

NSGs

Resource Groups

Job description

World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As a Cloud Operation Engineer you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. Your work will directly support JM’s mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.

The role:

As a Cloud Operation Engineer you will help drive our goals by:

• Administer and support Microsoft Azure environments across EMEA, APAC, and AMER regions.
• Monitor cloud infrastructure health, performance, availability, and capacity using approved monitoring tools.
• Investigate, troubleshoot, and resolve cloud-related incidents and service requests within agreed SLA targets.
• Perform operational activities including VM provisioning, backup monitoring, patch validation, storage management, and resource maintenance.
• Provide operational support for Windows and Linux servers hosted in Azure.
• Support Azure identity and access management activities, including Entra ID account administration and Privileged Identity Management (PIM).
• Assist with cloud security and compliance remediation activities in accordance with JM policies and standards.
• Execute approved change requests following ITIL change management processes.
• Support disaster recovery, backup testing, and business continuity activities where required.
• Collaborate with infrastructure, network, database, security, and application support teams to resolve service issues.
• Maintain accurate operational documentation, technical procedures, and knowledge base articles.
• Participate in on-call and shift support arrangements as required.
• Contribute to continuous service improvement initiatives and automation opportunities using PowerShell and Azure-native tools.
• Ensure that JM company Policies, Standards, Security Controls, and Standard Operating Procedures (SOPs) are adhered to at all times.

Even if you only match some of the skills, we’d love to hear from you to discuss further!

Key skills that will help you succeed in this role:

Qualifications and certifications:

• Bachelor Degree in Computer Science, Information Technology, Engineering, or related discipline
• 2-4 years of experience supporting Microsoft Azure environments
• Experience managing Azure Virtual Machines, Storage Accounts, Virtual Networks, NSGs, and Resource Groups
• Experience troubleshooting Azure infrastructure and platform services
• Knowledge of cloud security best practices and compliance requirements
• Experience supporting backup and recovery solutions
• Understanding of ITIL Incident, Problem, Change and Service Request processes

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities.

We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• EPF Employer contribution of 15%
• Life Insurance
• Medical Coverage for Dependents
• Dental and Optical Claims (Employee)
• Competitive annual Bonus (Based on Individual performance and Company performance for the Financial Year)
• Transportation Allowances
• Dedicated time Off for both Medical needs and Personal Reasons

P.S. Candidate must be wiling to work in shift: Working Shift 2 time zone. Working hours: (1) 7am - 4pm; (2) 2pm - 11pm

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

We will work with you to make suitable adjustments at any stage of the recruitment process.

All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.

Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

At Johnson Matthey, your work matters. Join a world leader in platinum group metals and build a career with real impact. You'll help shape solutions to some of the world's biggest challenges - from cutting emissions and powering modern life to supporting life-saving technologies. Together, we're creating a healthier world through metals that matter.