Industrial Solutions Engineer - Drive Tech Sales Impact

Yokogawa; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

Yokogawa in Malaysia is seeking an Administration professional to support document creation, management, and reporting, ensuring accurate records across departments. You will operate office systems, handle scheduling, and contribute to process improvements for efficiency.

Ideal candidates will have upper secondary education and experience with standard software, plus a commitment to safety and continuous learning.

Qualifications

• Produces, updates and provides best practice support on Microsoft documents, databases and departmental systems.
• Gathering and summarizing data for reports using standard office software.
• Create a local document management system for an office or department.

Responsibilities

• Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.
• Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
• Create a local document management system for an office or department.
• Operate complex equipment and machines, adjusting diverse variables to achieve the best possible outcomes in terms of quality and productivity. Also responsible for generating solutions to simple and recurring inefficiencies.
• Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.
• Implement improvements and provide feedback on them. Use change management systems and protocols to provide routine support services.
• Make calls (by telephone or in person) to allocated customers to maintain and strengthen existing relationships. Act as a first point of contact for resolving customer queries and complaints.
• Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, delivering high-quality professional services within established routines or as part of an agreed project.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Verbal communication

Computer skills

Planning and organizing

Health and safety

Numerical skills

Equipment utilization

Office systems management

Policy and procedures

Education

Upper Secondary School

Job description

Yokogawa in Malaysia is seeking an Administration professional to support document creation, management, and reporting, ensuring accurate records across departments. You will operate office systems, handle scheduling, and contribute to process improvements for efficiency.

Ideal candidates will have upper secondary education and experience with standard software, plus a commitment to safety and continuous learning.