Indoor Theme Park Crew - Sunway Velocity Mall

Only World Group; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

Only World Group invites you to join the Indoor Theme Park Crew at Sunway Velocity Mall in Kuala Lumpur. Join a pioneer team opening soon to deliver a fun, safe, and memorable experience for children and families.

Responsibilities include customer service, attraction operation, safety supervision, cleaning, events support, ticketing, and crowd management, with a focus on guest satisfaction and smooth operations.

Qualifications

• Customer service experience preferred.
• Ability to work in a dynamic team environment.
• Willingness to perform ad-hoc duties.

Responsibilities

• Greet guests, provide assistance and ensure an enjoyable experience.
• Operate rides, inflatables, and play areas with safety in mind.
• Supervise safety and enforce park rules.
• Assist with birthday parties, events, and group bookings.
• Maintain cleanliness and report maintenance issues.
• Handle ticketing, payments, and promotions when required.
• Manage guest flow and queues.
• Assist parents in locating lost children or belongings.
• Perform any other ad-hoc requirements.

Skills

Customer service

Safety supervision

Operations

Cashiering

Crowd control

Lost and found

Job description

Indoor Theme Park Crew - Sunway Velocity Mall

Come and be part of the pioneer team for our newest outlet, opening soon!

Responsible for ensuring a fun, safe, and memorable experience for children and families. Your role includes customer service, attraction operation, safety supervision, and maintaining cleanliness in the theme park.

Customer Service: Greet guests warmly, provide assistance, and ensure an enjoyable experience

Safety Supervision: Monitor kids' activities, enforce park rules, and ensure all safety guidelines are followed.

Ride & Attraction Operation: Assist with rides, inflatables, and play areas, ensuring proper usage and smooth operation.

Event Assistance: Support birthday parties, special events, and group bookings by organizing activities and managing guest flow.

Cleaning & Maintenance: Maintain cleanliness in play areas, sanitize equipment, and report any maintenance issues.

Cashiering & Ticketing (if required): Manage ticket sales, handle payments, and provide guests with information on packages and promotions.

Crowd Control: Ensure a smooth flow of guests in different areas and manage queues effectively.

Lost & Found: Assist parents in locating lost children or belongings.

Any other ad-hoc requirements.

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• Do you have customer service experience?

If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if you simply enjoy a career that stimulates your excitement, you have come to the right place. ONLY WORLD GROUP owns and operates Malaysia’s largest water theme park chain, F&B outlets, various family entertainment attractions and theme park development. We have built an empire of companies that operates in line with our core values - Fun, Food and Good Living. In line with our RAPID expansion, we invite dynamic and ambitious individuals to join us IMMEDIATELY !

History

In 1973, ONLY WORLD GROUP started out as an office equipment and related services provider under the name of World Equipment Sdn Bhd. Over the years, it grew to become a supplier of sophisticated theme park equipments and rides, earning the reputation as the region's top recreational equipment supplier and professional theme park consultant and builder. The OWG business now includes family restaurants, spas, amusement / theme parks and leisure attractions at popular resorts. Growing from strength to strength, the Group is bound to set new trends in the amusement and themeparks, food and beverages, attractions and leisure sectors in Malaysia and around the world.

Product & Services

Inspired by the strong and silent demeanour of the horse, Only World Group has emerged from its humble beginnings to becoming Malaysia’s leading amusement and recreation theme park developer. It has been working behind the scenes, silently, in bringing people together and creating fond memories until present. The wealth of the Group’s experience has gained them recognition as one of the region’s esteemed theme park consultant whose expertise include designing, building and managing operation of parks. Its prowess in this industry has proven with turnkey and contracted projects Resorts World Genting, Universal Studios Singapore, Mines Wonderland, Desa WaterPark and Sunway Lagoon. As the Group embraces the philosophy of "Fun, Food and Good Living", it also make strides in operating and managing F&B and leisure related brands, found in popular resorts and shopping malls. The Group ventures into good living by providing outlets to relax the body and revitalise the mind namely spas and other related activities. As the future beholds, Only World Group will continue to run ahead in affirming our position of being Only the Best in what we do. With our experience, coupled with forward thinking leaders, we will implement the best business strategy and system in exploring new horizons to create more sparks that will excite the world in terms of "Fun, Food and Good Living".