Indoor Sales & Orders Specialist

PureGen Water Sdn Bhd; Selangor; On-site; MYR 29,000 - 33,000; Full time

Benefits offered by this job

Basic salary RM 2,600 – RM 3,000

EPF/SOCSO/EIS

Incentives

Medical benefits

Job summary

PureGen Water Sdn Bhd in Malaysia is seeking a Sales Administrator with 1–3 years’ experience to manage orders, support the sales team, and ensure accurate records in ERP systems. Strong English and Bahasa Malaysia skills are required; Mandarin is a plus.

Role involves coordinating with warehouse and finance, handling inquiries, and tracking payments. The position offers a competitive salary and standard benefits in a Malaysian SME environment.

Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Marketing, Logistics, or equivalent.
• 1–3 years of experience in sales administration, customer service, or order processing.
• Proficiency in English and Bahasa Malaysia; Mandarin/local dialects are a plus.
• Hands-on with MS Office and familiarity with local accounting/ERP software (AutoCount/SQL/UBS).
• Detail-oriented with strong multitasking and communication skills.

Responsibilities

• Process customer PO, SO, tax invoices, DO, and official quotations.
• Answer calls, handle walk-in/inbound WhatsApp inquiries, and update clients on delivery status.
• Assist outdoor sales reps with stock checks, pricing, and client documentation.
• Maintain records in inventory/ CRM systems (AutoCount, SQL, UBS, SAP, Salesforce).
• Coordinate with warehouse, logistics, and finance for correct billing and timely shipments.
• Send payment reminders to clients for overdue invoices.

Skills

Order management

Customer service

Sales support

Data entry

Cross-functional coordination

Phone/email communication

Education

Diploma in Business Administration/Marketing/Logistics

SPM/STPM with 2+ years experience

Tools

AutoCount

SQL

UBS

SAP

Salesforce

Job description

PureGen Water Sdn Bhd in Malaysia is seeking a Sales Administrator with 1–3 years’ experience to manage orders, support the sales team, and ensure accurate records in ERP systems. Strong English and Bahasa Malaysia skills are required; Mandarin is a plus.

Role involves coordinating with warehouse and finance, handling inquiries, and tracking payments. The position offers a competitive salary and standard benefits in a Malaysian SME environment.