Indonesian-Speaking Business Analyst - Fintech & Ops

WORKERZDIRECT SDN. BHD.; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

WorkerzDirect Sdn Bhd in Malaysia is seeking a Business Analyst (Indonesian Speaker) to support fintech and non-fintech initiatives. You will translate requirements into functional specs, create user journeys, and manage UAT plans across cross-functional teams.

The role involves collaborating with Product, Engineering, QA, Compliance, and external partners, with a focus on Indonesian-speaking stakeholders. 2–4 years BA experience is preferred.

Qualifications

• Bachelor's degree required in CS/IT/Business Information Systems or related field.
• 2–4 years of experience in Business Analysis or related roles.
• Experience in FinTech or banking is an advantage.

Responsibilities

• Translate BRDs/PRDs into FSDs, user stories, use cases, process flows, and acceptance criteria.
• Analyse and document business requirements, business rules, system logic, and exception scenarios.
• Create UI/UX wireframes, mockups, and end-to-end user journey flows using Figma or similar tools.
• Develop and manage UAT plans, test scenarios, and test cases.
• Map payment transaction flows, settlement processes, API integrations for fintech projects.
• Analyse operational workflows and system integrations for non-fintech projects.
• Investigate production issues and translate findings into technical tickets.
• Collaborate with Developers, QA, Product, Compliance, Operations, and partners.
• Create and maintain Agile User Stories and Acceptance Criteria using GitHub, Jira, Confluence.
• Support requirement gathering with Indonesian-speaking stakeholders.

Skills

Indonesian language fluency

English language proficiency

Analytical thinking

Documentation skills

Stakeholder management

Agile methods

Education

Bachelor's degree in CS/IT/Business Information Systems

Tools

Figma

Balsamiq

Sketch

Adobe XD

GitHub

Jira

Confluence

Job description

WorkerzDirect Sdn Bhd in Malaysia is seeking a Business Analyst (Indonesian Speaker) to support fintech and non-fintech initiatives. You will translate requirements into functional specs, create user journeys, and manage UAT plans across cross-functional teams.

The role involves collaborating with Product, Engineering, QA, Compliance, and external partners, with a focus on Indonesian-speaking stakeholders. 2–4 years BA experience is preferred.