Implementation Manager

OCBC company; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

OCBC Bank is seeking a capable professional to lead the implementation of transaction banking solutions for clients in a fast-paced environment. The role involves working with clients to design tailored solutions and coordinating with internal teams to ensure seamless delivery.

The candidate should have a degree in business, finance, or computer science and at least 3 years of experience in transaction banking or related fields.

Qualifications

• A degree in business, finance or computer science.
• At least 3 years' experience in transaction banking or related field.
• Strong communication and project management skills with the ability to manage multiple projects.
• Ability to collaborate with internal stakeholders and deliver end-to-end solutions.
• Experience with API, H2H or SWIFT is a plus.

Responsibilities

• Manage the implementation of transaction banking solutions for clients, ensuring timely and smooth delivery.
• Collaborate with clients to understand their needs and design tailored solutions.
• Work closely with internal stakeholders, including sales, product and operations teams, to ensure seamless delivery.
• Conduct testing and quality assurance to ensure solutions meet client requirements.
• Provide training and support to clients on new solutions and services.

Skills

Project management

Communication skills

Client relations

Analytical thinking

Education

Degree in business/finance/CS

Tools

API knowledge

SWIFT knowledge

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Transaction Banking Implementation & Client Services

WHY JOIN

As a key member of our Transaction Banking team, you’ll play a vital role in delivering seamless and efficient payment solutions to our clients. You’ll work closely with clients to understand their needs, design tailored solutions, and implement them with precision. It's a challenging yet rewarding role that requires attention to detail, strong communication skills, and a passion for delivering exceptional client experiences.

HOW YOU SUCCEED

To excel in this role, you’ll need to take a client-centric approach, understanding their unique needs and pain points. You’ll work collaboratively with internal stakeholders to design and implement end-to-end solutions for transaction banking products, including API, H2H, and SWIFT that meet customer’s needs. Your ability to manage multiple projects simultaneously, prioritize tasks effectively, and communicate complex information clearly will be essential to your success.

WHAT YOU DO

• Manage the implementation of transaction banking solutions for clients, ensuring timely and smooth delivery
• Collaborate with clients to understand their needs and design tailored solutions
• Work closely with internal stakeholders, including sales, product, and operations teams, to ensure seamless delivery
• Conduct testing and quality assurance to ensure solutions meet client requirements
• Provide training and support to clients on new solutions and services

WHO YOU ARE

• A degree in a relevant field, such as business, finance, or computer science
• At least 3 years of experience in transaction banking, implementation, or a related field
• Strong communication and project management skills, with the ability to manage multiple projects simultaneously
• Ability to work collaboratively in a team environment and build strong relationships with clients and internal stakeholders
• Strong analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results

WHAT WE OFFER

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.