Immigration Associate

Vialto; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

Vialto in Kuala Lumpur is seeking an immigration professional to serve as primary contact for corporate clients and manage immigration cases end-to-end.

You will develop tailored plans, prepare documentation, and ensure compliance with immigration rules while coordinating with government authorities and internal teams.

Based in Malaysia, you will join a global mobility team at Vialto and contribute to efficient, compliant immigration services.

Qualifications

• Diploma or Bachelor's degree required.
• 0–3 years of experience in immigration or related field.
• Based in Kuala Lumpur, Malaysia.

Responsibilities

• Serve as the primary contact for corporate clients seeking immigration support.
• Develop tailored immigration plans for each client.
• Handle end-to-end immigration processes including visa applications and work permits.
• Prepare and review immigration forms and supporting documentation.
• Interpret and apply immigration rules to ensure compliance.
• Advise clients on timelines, risks, and process steps.
• Maintain organized case files with secure document storage.
• Coordinate with government authorities and external providers.
• Provide regular updates on case status and rule changes.
• Stay up-to-date with immigration laws and policies.
• Assist with technology/platform implementations as needed.

Education

Diploma or Bachelor's degree

Job description

Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand‑alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross‑border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

Job Description

• Serve as the primary point of contact for corporate clients seeking immigration support.


• Understand the unique immigration needs of each client and develop tailored immigration plans


• Handle the end-to-end immigration process for employees, including visa applications, work permits.


• Prepare and review immigration forms, petitions, and supporting documentation to ensure accuracy and compliance.


• Interpret and apply immigration rules to ensure clients' compliance and avoid any potential legal issues.


• Advise clients on immigration processes, timelines, and potential risks


• Maintain accurate and organized case files for each client, ensuring all relevant documents are securely stored and readily accessible.


• Ensure commercial awareness ie efficiently recording time on a timely basis and supporting with billing activities, understanding scope creep.


• Prepare and submit necessary documentation to government agencies and authorities.


• Communicate effectively with clients, government officials, and internal teams to ensure seamless exchange of information.


• Liaise with network office, third party providers, consulates, embassies, and immigration authorities receive up to date immigration rules or monitor case progress and resolve issues


• Handle unexpected issues that may arise during the immigration (or implementation) process with professionalism and efficiency.


• Provide regular updates to clients on the status of their immigration cases or change to immigration rules.


• Use a broad range of tools and techniques to extract insights from current trends in business area.


• Address client inquiries, concerns, and feedback in a timely and courteous manner.


• Training new/junior team members on case management and immigration law forms and applications


• Stay up-to-date with relevant immigration laws, regulations, and policies


• Depending on the service line you're working in, you might also assist with the implementation of any relevant technology/platform

Qualifications

• Minimum Degree Required: Diploma/Bachelors Degree


• Years of Experience: Minimum of 0-3 years experience


• Location: Kuala Lumpur - Malaysia

Additional Information

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.