IDC Infra Ops Lead: Availability & Incident Response

EZSVS; Johor Bahru; On-site; MYR 180,000 - 300,000; Full time

Job summary

EZSVS is seeking a seniorOperations leader to own end-to-end management of overseas data center core infrastructure, including power, cooling, and safety systems. You will lead onsite major incident command, drive RCA closures, and enforce preventive maintenance with robust SOPs/MOPs/EOPs while managing a skilled on-site team.

The role emphasizes risk-based operations, contractor controls, and adherence to safety standards, with a focus on high availability and efficiency in large-scale

Qualifications

• Education: Associate degree or higher, with majors in Electrical Engineering, Automation, HVAC, Refrigeration, Mechatronics, or related engineering disciplines.
• Bilingual Communication: Collaborating with local team with Chinese and English.
• Industry Experience & Leadership: 5+ years in operational management of large-scale data centers or critical facilities, team lead preferred.
• Core Systems Expertise & Redundancy Design: Deep knowledge of HV/LV distribution, UPS, generators, chillers, BMS/DCIM, redundancy architectures.
• Emergency Response & SOP/MOP Authoring: Experience in incident handling, RCA, and drafting SOPs/MOPs/EOPs.
• Risk Control Awareness: Strong contractor control, safety protocols, and permit systems.

Responsibilities

• Take full ownership of end-to-end operations of overseas data center core infrastructure.
• Lead major incident command onsite, drive RCA, and ensure rapid service restoration.
• Standardize operations with preventive maintenance, SOPs, MOPs, and EOPs with risk assessments.
• Manage onsite infrastructure team, training, scheduling, drills, and safety compliance.
• Deliver periodic analytics, audits, and capacity/cost data to clients.

Skills

Operations management

Leadership

Risk management

Emergency response

Education

Associate degree or higher

Job description

EZSVS is seeking a seniorOperations leader to own end-to-end management of overseas data center core infrastructure, including power, cooling, and safety systems. You will lead onsite major incident command, drive RCA closures, and enforce preventive maintenance with robust SOPs/MOPs/EOPs while managing a skilled on-site team.

The role emphasizes risk-based operations, contractor controls, and adherence to safety standards, with a focus on high availability and efficiency in large-scale