ICT Operations Engineer (Junior)

北京汉克时代科技有限公司; Johor Bahru; On-site; MYR 39,000 - 69,000; Full time

Job summary

Beijing HanKe Times Technology Co., Ltd. seeks an Operations Engineer to perform routine inspections, operations, and troubleshooting for ICT systems including network, CCTV, and structured cabling.

You will assist in commissioning and configuring Huawei/Cisco equipment and support system optimization. On-site support during project implementation and coordination with clients, suppliers, and internal teams are core aspects.

Qualifications

• Diploma or Bachelor's degree in Computer Science, Networking, or related field.
• Fluent in Chinese (Mandatory), able to communicate technical matters and read/write documentation.
• Basic English reading, writing, and daily work communication skills.
• 0.5-1 year of experience in network commissioning/configuration or ICT system operations.
• Familiar with deployment and maintenance of Huawei switches, routers, and firewalls.
• Knowledge of TCP/IP, VLAN, VPN, ACL, routing protocols, and other network technologies.
• Experience in data centre or large enterprise ICT projects, or ICT system integration is advantageous.

Responsibilities

• Perform routine inspections, operations, and troubleshooting for ICT systems including network, structured cabling, and CCTV.
• Assist in commissioning and configuring Huawei/Cisco network equipment, and support system optimization.
• Provide technical support and on-site assistance during project implementation.
• Support project operations management and team coordination.
• Execute daily operations in accordance with operations processes and management policies.
• Coordinate technical communication and issue resolution among clients, suppliers, and internal teams.
• Prepare project technical documentation and draft basic proposals.
• Provide delivery support.

Skills

Network operations

Troubleshooting

Client coordination

Documentation

Technical communication

Mandarin skills

Education

Diploma or Bachelor's in CS/Networking

Tools

Huawei switches

Huawei routers

Huawei firewalls

Cisco equipment

Job description

Perform routine inspections, operations, and troubleshooting for ICT systems including network, structured cabling, and CCTV. Assist in commissioning and configuring Huawei/Cisco network equipment, and support system optimization. Provide technical support and on-site assistance during project implementation, and support project operations management and team coordination. Execute daily operations in accordance with operations processes and management policies. Coordinate technical communication and issue resolution among clients, suppliers, and internal teams. Prepare project technical documentation, draft basic proposals, and provide delivery support. Spend 80% of time on client system inspections, operations, and troubleshooting, and 20% on internal company-related work.

Key responsibilities

Perform routine inspections, operations, and troubleshooting for ICT systems (network, structured cabling, CCTV, etc.)

Assist in commissioning and configuring Huawei/Cisco network equipment, and support system optimization

Provide technical support and on-site assistance during project implementation

Support project operations management and team coordination

Execute daily operations in accordance with operations processes and management policies

Coordinate technical communication and issue resolution among clients, suppliers, and internal teams

Prepare project technical documentation, draft basic proposals, and provide delivery support

About you

Diploma or Bachelor's degree in Computer Science, Networking, or related field

Fluent in Chinese (Mandatory), able to communicate technical matters and read/write documentation

Basic English reading, writing, and daily work communication skills

0.5-1 year of experience in network commissioning/configuration or ICT system operations

Familiar with basic deployment and maintenance of Huawei switches, routers, and firewalls

Knowledge of TCP/IP, VLAN, VPN, ACL, routing protocols, and other network technologies

Experience in structured cabling or CCTV implementation/maintenance is an advantage

Basic on-site project support capability and good team collaboration skills

Experience in data centre or large enterprise ICT projects is advantageous

Experience in ICT system integration projects is advantageous

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Operations Engineer?
• How would you rate your Mandarin language skills?
• How much notice are you required to give your current employer?

What can I earn as an Operations Engineer