ICT Field Service Engineer – 5-Axis Milling

MTSC Solution Sdn Bhd; Johor Bahru; On-site; MYR 45,000 - 76,000; Full time

Job summary

MTSC Solution Sdn. Bhd. is seeking a Field Service Engineer to install, service and maintain 5-axis milling machines and related equipment at customer sites across Malaysia. You will diagnose problems, perform complex maintenance, and support installations with minimal supervision.

You should have a Diploma or higher in mechanical/electrical engineering, ICT experience with 3070/Genrad/TAKAYA, and be willing to travel and work irregular hours. Valid driving licence required.

Qualifications

• Experience operating, maintaining, or repairing 5-axis milling machines.
• Diploma or higher in mechanical and/or electrical engineering from a University or Technical College.
• Experience in ICT (3070, Genrad. TAKAYA) or similar manufacturing or machine tool.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Will travel to customer sites and work irregular hours; valid driver's license required.

Responsibilities

• Perform installation and service of machines and associated products and equipment.
• Perform preventative and corrective maintenance tasks of a high degree of complexity with minimum technical assistance as per the technical documentation.
• Analyse and resolve application problems.
• Resolve machining problems appearing on parts by self-analysing.
• Provide assistance or oversee the installation of equipment or a machine of a less experienced Field Service Engineer.
• Assist a more experienced Field Service Engineer when performing an on-site audit of a machine or related equipment.
• Troubleshoot service and repair on equipment and machines where no previous training has been received.
• Conduct training (Hardware & Application) for both team members and customers of the machines and related equipment.
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Accurately complete all reports in a timely manner as per the service department procedures.

Skills

5-axis milling

ICT experience

Microsoft Office

Driver's license

Education

Diploma in mechanical/electrical engineering

Tools

Microsoft Office

Job description

MTSC Solution Sdn. Bhd. is seeking a Field Service Engineer to install, service and maintain 5-axis milling machines and related equipment at customer sites across Malaysia. You will diagnose problems, perform complex maintenance, and support installations with minimal supervision.

You should have a Diploma or higher in mechanical/electrical engineering, ICT experience with 3070/Genrad/TAKAYA, and be willing to travel and work irregular hours. Valid driving licence required.