CNC Field Service Engineer: Install, Repair & Support

Hirehub Group; Selangor; On-site; MYR 78,000 - 89,000; Full time

Job summary

Hirehub Group is seeking an experienced CNC installation/service technician for the Puncak Alam, Selangor area. You will install, align, and commission CNC machines, diagnose issues, and provide post-warranty support and training to customers.

The role requires a diploma or higher in engineering and 3–5 years of CNC experience, with willingness to travel and strong communication and customer service skills. On-site work in Selangor with potential travel within Malaysia.

Qualifications

• Diploma or above in Mechanical Engineering, Mechatronics, Electrical Engineering, or related fields.
• 3-5 years of experience in CNC machine installation or service.
• Familiarity with CNC control systems.
• Willing to travel for business trips.
• Strong troubleshooting, communication, and customer service skills.

Responsibilities

• Perform installation, alignment, and commissioning of CNC machines.
• Diagnose and repair mechanical, electrical, or control issues in CNC machines.
• Provide technical support and maintenance services during and after the warranty period.
• Assist the warehouse team with outbound shipment preparations of CNC machines and accessories.
• Organize and manage shipping documents including delivery orders, acceptance forms, and inspection reports.
• Collaborate with internal departments (sales, logistics, and engineering) to ensure smooth after-sales operations.
• Prepare and submit service reports and feedback to the service manager.
• Provide on-site training and basic machine operation guidance to customers when needed.

Skills

Troubleshooting

Customer service

Communication

Travel willingness

Education

Diploma or higher in engineering

Tools

CNC control systems

Job description

Hirehub Group is seeking an experienced CNC installation/service technician for the Puncak Alam, Selangor area. You will install, align, and commission CNC machines, diagnose issues, and provide post-warranty support and training to customers.

The role requires a diploma or higher in engineering and 3–5 years of CNC experience, with willingness to travel and strong communication and customer service skills. On-site work in Selangor with potential travel within Malaysia.