Information Security Specialist

Zurich Insurance; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Zurich Insurance is seeking a team lead for their Identity and Access Management (IAM) operations in Kuala Lumpur. This role involves managing identity services, overseeing IAM administration, and leading projects to ensure secure access to systems and resources.

The ideal candidate will have a Bachelor’s Degree in IT and five years of IT or IAM experience. Strong communication skills and project leadership experience are essential. Join Zurich to drive global IAM initiatives and enhance enterprise IAM processes.

Qualifications

• 5 years of experience in IT, InfoSec or IAM.
• Proven ability to lead projects.
• Certifications can substitute experience.

Responsibilities

• Manage identity services related to accounts and access privileges.
• Oversee IAM administration, incidents and troubleshooting.
• Lead IAM operations and projects with various stakeholders.

Skills

Excellent communication

Analytical thinking

Problem-solving skills

Leadership

Collaboration

Education

Bachelor’s Degree in Information Technology, Computer Science or related field

Tools

Microsoft Active Directory

Oracle Identity Governance

PowerShell

Python

ServiceNow

Job description

Job Summary

Lead access services team and manage the organization Identity and Access Management (IAM) operation services for APAC. Ensure secure & timely access to systems and resources. Collaborate with global teams, drive IAM projects and new initiatives towards success.

Key Responsibilities

• Manage identity services related to accounts, roles, and access privileges.
• Oversee IAM & PAM administration, incidents and troubleshooting towards resolution.
• Lead IAM day‑to‑day operations, projects and deliveries with various stakeholders.
• Maintain functional documentation, support audits and review access controls.
• Provide IAM training and awareness to users and team members.
• Continuously improve enterprise IAM processes, adapt to business needs and technology changes.

Job Qualifications – Required

• Bachelor’s Degree in Information Technology, Computer Science or related field.
• 5 years of experience in IT, InfoSec or IAM (certifications can substitute experience).
• Excellent communication, analytical thinking and problem‑solving skills.
• Proven ability to lead projects and collaborate across teams.

Job Qualifications – Preferred

• CompTIA Security+, ISC2 CC, SSCP or ISACA Certifications.
• Microsoft Certified: Azure Fundamentals AZ‑900 or Security, Compliance and Identity Fundamentals SC‑900 or Power Platform Fundamentals PL‑900.
• IAM Vendor‑related courses (SailPoint Identity Security, ForgeRock, CyberArk, etc.).

Experience

• Deep knowledge of IAM concepts such as authentication, authorization, identity governance and access lifecycle management (Joiner‑Mover‑Leaver process).
• Knowledge of Privileged Access Management (PAM) for managing elevated access permissions.
• Strong grasp of access control models such as Role Based Access Control (RBAC), Attribute Based Access Control (ABAC) and Least Privileges.
• Familiarity with Multifactor Authentication (MFA) methods and Single Sign‑On (SSO).
• Theoretical knowledge of SAML, OAuth, OpenID Connect & LDAP.

Technical Skills

• IAM & PAM Governance products (e.g., Oracle Identity Governance, SailPoint, CyberArk, Ping).
• Microsoft Active Directory & Microsoft Azure – Entra ID.
• Scripting knowledge (PowerShell, Python) for IAM Automation Initiatives.
• ITSM knowledge (Incident, Change Management) and tools (ServiceNow, BMC Helix, etc.).
• Microsoft Power Platform to develop low‑code solutions using Power BI, Power Apps and Power Automate.
• Proficiency in Microsoft 365 Apps for business (Outlook, Excel, etc.).

About the Company

You are the heart & soul of Zurich! At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking what can go right. We highly value the experience and know‑how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

• Location : Kuala Lumpur
• Recruiter : Caroline Louis