Senior Engineer, Identity & Access Management (IAM)

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

A leading telecommunications company is seeking a highly skilled Senior Engineer for Identity and Access Management (IDAM). The role involves developing seamless identity lifecycle integrations and automating deployment processes. Candidates should have a bachelor's degree in IT and 8-10 years of experience with IAM technologies, particularly SailPoint IIQ. Strong collaboration and problem-solving skills are essential for addressing audit reports and troubleshooting complex issues. Join us to make a significant impact!

Qualifications

• 8-10 years of experience with Identity and Access Management technologies.
• Expertise in SailPoint IIQ 8.2 and above.
• Hands-on experience with OOTB Connectors in SailPoint IIQ.

Responsibilities

• Develop and automate identity lifecycle integration between applications and SailPoint IIQ.
• Participate in audit reports and address findings.
• Support escalation for application troubleshooting.

Skills

Identity and Access Management

SailPoint IIQ

DevOps tools

REST API

SOAP API

SCIM API

Education

Bachelor's degree in IT or equivalent

Job description

Be a part of something BIG!

We are seeking a highly skilled IAM (SailPoint IIQ) Professional and motivated individual to join our team as a Senior Engineer for Identity and Access Management (IDAM). The Senior IDAM Services Engineer is responsible for playing a crucial role in developing end-to-end identity lifecycle integrations between various connected applications and SailPoint, ensuring seamless and secure access management across our systems.

We are looking for a technically strong candidate who is also responsible for participating in audit reports and working closely with other teams to address audit findings, demonstrating strong collaboration and problem‑solving skills.

Make An Impact By

• Actively participate in onboarding new Applications in the IDAM (SailPoint IIQ).
• Work with IDAM team for Enhancements, Upgrade, Patching, Bug Fixes, Certifications & Identity Governance, Troubleshooting, Root Cause Analysis and Automations.
• Develop end-to-end identity lifecycle integration between various applications to IDAM (SailPoint IIQ), 100% eliminating the need for any manual intervention & ensuring that the new solutions are designed with security best practices.
• Utilize CI/CD pipeline and DevOps tools and ensure all deployments are automated with 0 human interventions.
• Support escalation for application support and troubleshooting, providing guidance and direction in resolution of escalated issues and/or complex production, application or system problems within Identity and Access Management.
• Close collaboration with Operation teams for performing daily service monitoring, verifying the security, integrity and availability of IDAM infrastructure.
• Work closely with the Operations team to perform Root Cause Analysis and Problem Management in day‑to‑day management of IDAM tool.
• Close collaboration with AD architect and team where necessary for continuous Service improvements.
• Work closely with all Singtel entities application owners for seamless onboarding and offboarding of applications into IDAM tool.

Skills For Success

• Graduate with bachelor’s degree from IT field or equivalent.
• At least 8‑10 years of experience working with Identity and Access Management technologies.
• Expert knowledge in SailPoint IIQ 8.2 & Above.
• Hands‑on experience in implementing the OOTB Connectors in SailPoint IIQ.
• Hands‑on experience in Customization using Bean Sheet Scripting, Rules, LCM, Workflows, Forms, Partial Scripting, Reports, Certification & Identity Governance.
• Expert knowledge of REST / SOAP / SCIM API methodologies.
• Experience in handling lifecycle management of users in a maintenance environment and working with incidents, incident management, etc.

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