IAM Analyst

Abbott Laboratories; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

Abbott Laboratories in Malaysia seeks an IAM Analyst / IdentityIQ Engineer to support SailPoint integrations, onboarding, and access governance. You will work on RBAC, JML processes, provisioning, and reporting to improve identity management operations.

The role emphasizes system integrations, monitoring, issue remediation, and documenting processes for efficient IAM administration.

Qualifications

• 2-5 years of experience in Identity and Access Management.
• Hands-on experience with SailPoint Identity Security Cloud platform.
• Solid understanding of IAM concepts and governance frameworks.
• Experience with application integrations (connected and disconnected).
• Experience monitoring IAM tasks and operational KPIs.
• Familiarity with ServiceNow, including reporting and ticket analysis.
• Experience executing test cases and supporting UAT activities.
• Strong documentation skills with attention to detail.
• Ability to collaborate effectively with cross-functional teams.

Responsibilities

• IdentityIQ & IAM Operations Support and maintain SailPoint integrations with connected and disconnected applications.
• System Integrations: Perform application integration activities with SailPoint's Identity Security Cloud platform.
• Monitoring & Operational Support: Monitor KPIs and operational tasks to ensure system health and SLA compliance.
• ServiceNow Reporting & Analysis: Run and maintain monthly reports on changes, incidents and access tickets.
• Testing & Documentation: Execute test cases, support UAT, create and maintain runbooks and SOPs.

Skills

IAM concepts

Governance frameworks

Cross-functional collaboration

Documentation

UAT testing

Tools

SailPoint Identity Security Cloud

ServiceNow

AD

Azure AD

Job description

Job Title: IAM Analyst / IdentityIQ Engineer

Experience: 2-5 Years

Primary Focus: System Integrations & Identity Governance

Tools: SailPoint's Identity Security Cloud platform, ServiceNow, AD, Azure AD

Job Summary

We are seeking an experienced IAM Analyst / IdentityIQ Engineer to support and enhance our Identity and Access Management (IAM) platform, with a primary focus on SailPoint integrations and operations. The ideal candidate will have hands-on experience with application onboarding, system integrations, access governance processes, reporting, and operational monitoring. This role plays a key part in centralizing access lifecycle management and ensuring compliance through effective governance and reporting.

Key Responsibilities

• IdentityIQ & IAM Operations Support and maintain SailPoint integrations with connected and disconnected applications. Apply strong understanding of IAM domain concepts, including: Joiner, Mover, Leaver (JML) processes Role-based access control (RBAC) Access certifications and compliance Provisioning and de-provisioning workflows Assist with onboarding new applications into SailPoint's Identity Security Cloud platform, including access aggregation and entitlement mapping.
• System Integrations Perform application integration activities with SailPoint's Identity Security Cloud platform, including: File-based (CSV/flat file) integrations API- or database-backed integrations (read-only where applicable) Collaborate with application owners and infrastructure teams to validate access data and integration requirements. Troubleshoot integration issues and support remediation activities.
• Monitoring & Operational Support Monitor KPIs and operational tasks within SailPoint's Identity Security Cloud platform to ensure system health and SLA compliance. Track and address SailPoint's Identity Security Cloud platform task failures, aggregation issues, and provisioning errors. Provide day-to-day operational support for IAM-related incidents and service requests.
• ServiceNow Reporting & Analysis Run and maintain monthly reports for: Aging ServiceNow Change Requests Aging ServiceNow Incidents and Access Tickets Analyze trends and elevate risks related to delayed approvals or access remediation.
• Testing & Documentation Execute and support test cases related to integrations, access changes, and workflow enhancements. Assist in UAT and regression testing for IAM enhancements. Create and maintain clear technical and operational documentation, including: Integration design documents SOPs and runbooks Test cases and validation results.

Required Skills & Qualifications

• 2-5 years of experience in Identity and Access Management.
• Hands-on experience with SailPoint's Identity Security Cloud platform.
• Solid understanding of IAM concepts and governance frameworks.
• Experience with application integrations (connected and disconnected).
• Experience monitoring IAM tasks and operational KPIs.
• Familiarity with ServiceNow, including reporting and ticket analysis.
• Experience executing test cases and supporting UAT activities.
• Strong documentation skills with attention to detail.
• Ability to collaborate effectively with cross-functional teams.

Preferred Qualifications

• Experience with Azure AD, Azure PIM, or Access Packages.
• Exposure to access certifications.
• Knowledge of compliance-driven IAM environments.

Soft Skills

• Strong analytical and troubleshooting skills.
• Clear written and verbal communication.
• Ability to manage multiple priorities in a structured manner.
• Proactive and detail-oriented mindset.

Base pay for this position is N/A

In specific locations, the pay range may vary from the range posted.

Família de Cargo

IT Operations

Divisão BTS Business Technology Services

Localidade Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

Localidades Adicionais

Turno de Trabalho Standard

Viagem Not specified

Vigilância médica Not Applicable

Atividades de trabalho significativas Not Applicable

A Abbott significa o poder da saúde. Por mais de 125 anos, a Abbott tem ajudado as pessoas a alcançar seu potencial - porque uma saúde melhor permite que indivíduos e comunidades vivam melhor. Com uma rede global e diversificada, que serve clientes em mais de 160 países, criamos novas soluções - em todo o espectro da saúde, em todo o mundo, para todas as fases da vida. Seja através da próxima geração de equipamentos de diagnóstico, dispositivos médicos para estilos de vida em transformação, nutrição baseada em ciência, ou novas reformulações, estamos desenvolvendo tecnologias mais inovadoras e revolucionárias na area da saúde para que indivíduos vivam melhor e com mais saúde. Os colaboradores da Abbott vêm trabalhar todos os dias com energia, entusiasmo e comprometimento com o intuito de promover a saúde e o bem-estar de milhões de pessoas. Eles superam os limites para ajudar a gerenciar e tratar alguns dos maiores desafios de saúde da vida. Convidamos você a explorar as oportunidades na Abbott, a ver se seus talentos e aspirações de carreira podem se encaixar com as nossas vagas. A Abbott é uma empresa que oferece oportunidades iguais e acolhe e incentiva a diversidade em nossa força de trabalho.

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