Hybrid KL Inside Sales Lead for Web Shop & B2B

G.S. GILL SDN BHD; Kuala Lumpur; Hybrid; MYR 39,000 - 50,000; Full time

Job summary

G.S. Gill Sdn. Bhd. in Kuala Lumpur is hiring an Inside Sales Specialist to own gsgillsports.com end-to-end and drive revenue across two B2B verticals. This quota-carrying role requires proactive outreach, order management from web to delivery, and close collaboration with warehouse and marketing.

Hybrid work arrangement in KL and a solid track record in e-commerce or B2B sales will help you succeed. The company is a long-standing sporting goods supplier with a strong market presence.

Qualifications

• 2–4 years in inside sales, e‑commerce ops, or B2B account mgmt with at least one year meeting a sales target.
• Hands-on experience running an online store or marketplace seller centre (Shopify preferred; Shopee/Lazada/WooCommerce ok).
• Experience with outbound prospecting by phone, email, LinkedIn; able to write clear quotations and close deals.
• Organised and numerate; able to reconcile stock, maintain a CRM and produce KPI reports in Excel/Sheets.
• Diploma or degree in business, marketing, e-commerce or related field.
• Malaysian citizen or permanent resident, based in Klang Valley.

Responsibilities

• Own the web shop as the single point of accountability for catalogue, pricing, promotions, content accuracy and day-to-day performance.
• Monitor site health daily and coordinate fixes with the web/IT vendor; plan and run seasonal campaigns and promotions; track weekly KPIs and report to management with actions.
• Process all incoming orders from web, email, phone and WhatsApp from acknowledgement to fulfilment, invoicing and delivery confirmation; respond to enquiries and convert through upselling and cross-selling; coordinate with warehouse and couriers; handle returns, exchanges and complaints; maintain records in Shopify and sales CRM.
• Maintain current product data and pricing; list new products with Product Management and run monthly catalogue audits.
• Own and grow two assigned B2B verticals via structured outbound outreach (phone, email, LinkedIn, WhatsApp), qualify needs, prepare quotations/tenders, manage pipeline and onboard won accounts onto the web shop.

Skills

Quota-driven

Sales mindset

Organised

Outbound outreach

Education

Diploma or degree in business, marketing, e-commerce or related field

Tools

Shopify

Shopee

Lazada

WooCommerce

CRM

Job description

G.S. Gill Sdn. Bhd. in Kuala Lumpur is hiring an Inside Sales Specialist to own gsgillsports.com end-to-end and drive revenue across two B2B verticals. This quota-carrying role requires proactive outreach, order management from web to delivery, and close collaboration with warehouse and marketing.

Hybrid work arrangement in KL and a solid track record in e-commerce or B2B sales will help you succeed. The company is a long-standing sporting goods supplier with a strong market presence.