Human Resources Manager

Shangri-La Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Traders by Shangri-La in Kuala Lumpur is seeking a dynamic Human Resources Manager to serve as a trusted HR partner to leaders and colleagues, building a caring, inclusive workplace aligned with Shangri-La values.

Located at the heart of the Kuala Lumpur City Center, Traders by Shangri-La looks for a multi‑skilled talent to deliver our Asian hospitality and support a thriving HR function, reporting to the Director of Human Resources.

Qualifications

• Bachelor’s degree in HR, hospitality, or hotel management.
• Strong English writing and speaking skills.
• Ability to handle confidential matters with discretion.
• Good knowledge of labour legislation and compliance.

Responsibilities

• Act as HR partner to leaders and colleagues, fostering a caring, inclusive workplace.
• Ensure consistent application of HR policies and local labour laws.
• Attend to employee grievances, discipline and termination processes.
• Oversee recruitment, confirmations, transfers, resignations and records.
• Oversee welfare programs and employee well-being initiatives.
• Prepare monthly HR reports and payroll consolidation for DOHR.
• Coordinate internal & external audits for the organization.
• Maintain continuity of HR operations in DOHR’s absence.

Skills

English communication

Interpersonal skills

Confidentiality handling

Computer literacy

Education

Bachelor’s Degree in Human Resources/Hospitality/Hotel Management

Tools

MS Office

Job description

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur City Center, Traders by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.

Department: Human Resources

Reports To: Director of Human Resources

Job Summary: The Human Resources Manager serves as a trusted HR partner, supporting leaders and colleagues in building a caring, inclusive, and values driven workplace culture aligned with Shangri-La principles.

Key Responsibilities

• Act as a trusted HR partner to leaders and colleagues, providing practical, people‑centred guidance while fostering a caring, inclusive, and respectful workplace culture aligned with Shangri‑La values.


• Ensure consistent application and compliance with HR policies and local labour practices.


• Attend to all employee grievances, discipline and termination.


• Oversee all employee movements including recruitment, confirmations, transfers, resignations, and employee records.


• Oversee employee welfare programs, ensuring facilities, and initiatives effectively support employee well‑being and satisfaction.


• Responsible for monthly HR reports and payroll consolidation to the Director of Human Resources while ensuring payroll information is maintained for timely, accurate, and compliant salary payments.


• Responsible for handling and coordinating all internal & external audit for the organization.


• Maintain continuity of HR operations, including decision making in the absence of DOHR.

Qualifications

• Bachelor’s Degree in Human Resources/ Hospitality/ Hotel Management.


• Good command in writing & speaking English. Able to speak other languages will be an added advantage.


• With a minimum of one (1) year working experience of similar capacity.


• Ability to handle confidential matters.


• Good knowledge of labour legislation.


• Pleasant, flexible, approachable, and have effective interpersonal skills.


• A team player and good at computer literate.


• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.