Human Resources Generalist - Mandarin Speaker

PAYOK; Kuala Lumpur; On-site; MYR 122,000 - 204,000; Full time

Job summary

PAYOK is a leading global payment aggregator providing secure online payment solutions for businesses worldwide. This role covers HR administration, recruitment support, onboarding/offboarding, and GA operations, ensuring smooth office functions and compliance with internal standards.

Ideal candidates have a diploma or bachelor’s degree in HR or related field with 3–4 years experience, strong communication, organization skills, and proficiency with Microsoft Office, Google Workspace and Lark.

Qualifications

• Minimum diploma or bachelor’s degree in HR, psychology, management, business administration or related field.
• 3–4 years of experience in HR/GA or HRGA preferred.
• Good understanding of HR administration and general office operations.
• Strong attention to detail, organization and responsibility.
• Good communication and coordination skills.
• Able to work independently and in a team.
• Proficient in Microsoft Office, Google Workspace and Lark.
• Strong multitasking and problem-solving skills.
• Proactive, disciplined, and adaptable to a dynamic environment.

Responsibilities

• Manage HR administrative tasks, including employee records, attendance, leave, and personnel documentation.
• Support the recruitment process, from job posting and CV screening to interview coordination.
• Assist with employee onboarding and offboarding processes.
• Prepare and maintain employment contracts, internal policies, and other HR-related documents.
• Oversee General Affairs operations, including office supplies, facility management, and vendor coordination.
• Ensure day-to-day office operations run smoothly and provide administrative support.
• Assist in coordinating internal events, meetings and other operational needs.
• Maintain filing systems and HR & GA databases.
• Support compliance with company policies, procedures and administrative standards.

Skills

HR administration

Communication skills

Coordination skills

Multitasking

Problem solving

Teamwork

Education

Diploma / Bachelor in HR or related

Tools

Microsoft Office

Google Workspace

Lark

Job description

PAYOK is a leading global payment aggregator, offering professional and secure online payment solutions for businesses worldwide. With over 100 payment methods, PAYOK enables merchants to accept payments and manage payouts efficiently, ensuring high success rates and instant settlements. Headquartered in Dubai and licensed as a Money Services Business (MSB) in Canada.

Responsibility

• 1. Manage HR administrative tasks, including employee records, attendance, leave, and personnel documentation.
• 2. Support the recruitment process, from job posting and CV screening to interview coordination.
• 3. Assist with employee onboarding and offboarding processes.
• 4. Prepare and maintain employment contracts, internal policies, and other HR-related documents.
• 5. Oversee General Affairs operations, including office supplies, facility management, and vendor coordination.
• 6. Ensure smooth day-to-day office operations and administrative support.
• 7. Assist in coordinating internal events, meetings, and other operational needs.
• 8. Maintain proper filing systems and accurate HR & GA databases.
• 9. Support compliance with company policies, procedures, and administrative standards.

Qualifications

• 1. Minimum Diploma or Bachelor’s Degree in Human Resources, Psychology, Management, Business Administration, or a related field.
• 2. At least 3-4 years of experience in HR, GA, or HRGA is preferred.
• 3. Good understanding of HR administration and general office operations.
• 4. Strong attention to detail, organization, and sense of responsibility.
• 5. Good communication and coordination skills.
• 6. Able to work both independently and collaboratively in a team.
• 7. Proficient in Microsoft Office, Google Workspace, and Lark for daily administrative and coordination tasks.
• 8. Strong multitasking and problem-solving skills.
• 9. Proactive, disciplined, and able to work in a dynamic environment