Human Resource Operations (Total rewards)

GENPACT MALAYSIA SDN. BHD.; Petaling Jaya; On-site; MYR 56,000 - 89,000; Full time

Job summary

GENPACT MALAYSIA SDN. BHD. is seeking an Administrative Professional to support the Total Rewards group by handling data, information, and routine inquiries. The role involves system navigation, process adherence, and payroll-related data consolidation in Workday.

Ideal candidates will have a high school diploma or equivalent, an associate degree, and prior experience in a shared services environment. Strong attention to detail and clear communication are essential for success in this role.

Qualifications

• High School or Equivalent; Associate's Degree or equivalent or related specialized courses preferred
• Experience working in a Shared services environment
• Previous experience as a systems super-user
• Ability to resolve routine problems and questions independently
• Ability to pay close attention to details and use time effectively
• Excellent oral and written communication skills and the ability to independently compose routine written communications
• Workday experience is strongly desirable

Responsibilities

• Become expert on the system/s supporting the Total Rewards group
• Provide data/information to the Total Rewards lead, Total Rewards specialist and Total Rewards Center of Excellence as needed to address problems, solve questions or analyze efficiency or effectiveness
• Perform tasks in support of the Total Rewards in accordance with standard operating procedures, including processing transactions in Workday or other systems, scheduling meetings, venues or travel
• Attend to associates benefits related enquiries including Medical claim and Compensation related enquiries
• Administer associates One Time Pay, allowances and data consolidation for payroll processing
• Support special projects
• Provide support to the Customer Interaction Center as required, including systems navigation and call script support

Skills

Attention to detail

Communication skills

Independent problem solving

Workday experience

Education

Associate's degree

High school or equivalent

Tools

Workday

Job description

Human Resource Operations (Total rewards)

This role supports the Total Rewards group by providing data, information, and administrative support to address problems, solve questions, and analyze efficiency and effectiveness across total rewards systems and processes.

Key responsibilities

Become expert on the system/s supporting the Total Rewards group

Provide data/information to the Total Rewards lead, Total Rewards specialist and Total Rewards Center of Excellence as needed to address problems, solve questions or analyze efficiency or effectiveness

Perform tasks in support of the Total Rewards in accordance with standard operating procedures, including processing transactions in Workday or other systems, scheduling meetings, venues or travel

Attend to associates benefits related enquiries including Medical claim and Compensation related enquiries

Administer associates One Time Pay, allowances and data consolidation for payroll processing

Support special projects

Provide support to the Customer Interaction Center as required, including systems navigation and call script support

About you

High School or Equivalent; Associate's Degree or equivalent or related specialized courses preferred

Experience working in a Shared services environment

Previous experience as a systems super-user

Ability to resolve routine problems and questions independently

Ability to pay close attention to details and use time effectively

Excellent oral and written communication skills and the ability to independently compose routine written communications

Workday experience is strongly desirable

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally enabled intelligent operations for our clients, guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies. Today, we generate impact for over 100 clients and have grown to over 100K employees. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work – because transformation happens here.

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally enabled intelligent operations for our clients, guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies. Today, we generate impact for over 100 clients and have grown to over 100K employees. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work – because transformation happens here.

Information Technology Services 101-1,000 employees

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.