Sr. Associate - Insurance - P&C Underwriting 5B

Genpact; Subang Jaya; On-site; MYR 70,000 - 120,000; Full time

Job summary

Genpact in Malaysia is seeking a Sr. Associate for Insurance - P&C Underwriting to join a dynamic team and deliver underwriting support for claims and policy assessments.

The role focuses on policy review, eligibility verification, and collaboration with customers and internal teams to ensure accurate processing and regulatory compliance, in an office-based environment.

Qualifications

• Fraud prevention and risk assessment skills.
• Knowledge of property & casualty insurance risks and underwriting.
• Ability to interpret regulatory and compliance requirements.

Responsibilities

• Review and analyze claim submissions for accuracy and completeness.
• Verify policy coverage and eligibility per underwriting guidelines.
• Communicate with customers, vendors, and internal teams to provide updates and resolve inquiries.
• Document assessments and outcomes for audit readiness.
• Collaborate with team to resolve complex claim issues and escalate when needed.
• Maintain organized records of claim processing activities.
• Identify inefficiencies and suggest improvements.

Skills

Fraud Prevention

Insurance

Property & Casualty Insurance

Risk Management

Underwriting

Education

Masters in Risk Management and Insurance

Statistics

Job description

Sr. Associate - Insurance - P&C Underwriting 5B

Sr. Associate - Insurance - P&C Underwriting

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Review and analyze claim submissions and supporting documents for accuracy and completeness.

Verify policy coverage and eligibility in accordance with underwriting guidelines and company policies.

Communicate with customers, vendors, and internal teams to provide claim updates and resolve routine inquiries.

Ensure strict compliance with regulatory requirements and organizational standards during claims adjudication.

Accurately document claim assessments, decisions, and outcomes in internal systems for audit readiness.

Collaborate with team members to resolve complex claim issues, escalating cases where required.

Maintain organized and up-to-date records of all claim processing activities.

Contribute to process improvement efforts by identifying inefficiencies and suggesting practical solutions.

Qualifications

• Risk Management and Insurance, Masters
• Statistics

Certifications

Associate in Claims (AIC)

• The Institutes (USA)The Institutes (USA), Associate in Reinsurance (ARe)
• American Institute of InsuranceAmerican Institute of Insurance, Certified Compliance Officer (CCO)
• VskillsVskills, Certified Regulatory Compliance Manager (CRCM)
• The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Certified Risk Professional (CRP)
• UdemyUdemy

Required Skills

Fraud Prevention, Insurance, Property & Casualty Insurance, Risk Management, Underwriting

Language

Cantonese, Cantonese, English, English, Mandarin, Mandarin

Language Proficiency -

Upper Intermediate - B2

Job Type

Regular

Master Skill List -

Insurance - P&C Underwriting

Remote Type -

Office

Work Shift -

Day Job (Malaysia)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.