Assistant Food & Beverage Supervisor

Accor; Kuala Lumpur; On-site; MYR 39,060 - 61,380; Full time

Job summary

Accor seeks an Assistant Food & Beverage Supervisor in Kuala Lumpur to deliver courteous, professional service in a fast-paced hotel environment. You will support daily F&B operations, coordinate with kitchen and beverage teams, and help manage inventory and cleanliness to uphold Accor’s standards.

The role requires experience in administrative support, strong MS Office skills, and the ability to work independently or as part of a team in a dynamic hospitality setting.

Qualifications

• Proven experience in administrative support roles within hospitality.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational skills and ability to manage time effectively.

Responsibilities

• Provide courteous, professional, efficient service following hotel standards.
• Ensure health, hygiene and safety regulations are met (HACCP).
• Perform opening/closing procedures as assigned and manage inventory par stocks.
• Assist in monthly inventory checks of operating equipment and supplies.
• Coordinate with Kitchen and F&B on daily operations and quality.

Skills

Administrative support

Hospitality industry experience

Microsoft Office

Organizational skills

Data management

Independent worker

Teamwork

Adaptability

Tools

Microsoft Office

Job description

Company Description

The AccorHotels Group values employees’ work and implication in the Group; every year a worldwide programme of employee recognition rewards and pays tribute to employees who have best represented the Group’s spirit and values, through their exemplary behaviour and actions. The Bernaches, AccorHotels’s symbol, are awarded to employees whose work, actions and commitment have embodied Respect, Innovation, Performance, Trust or the Spirit of conquest. Employee recognition programmes exist in the different countries with various rewards adapted to the needs of the employees.

Job Description

Assistant Food & Beverage Supervisor

MAIN RESPONSIBILITY

Operational

• To provide a courteous, professional, efficient, and flexible service at all times, following the hotels Standards of Performance.
• To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.
• To perform opening and closing procedures established for the Place of Work as assigned.
• To ensure that the inventory par stocks for all operating equipment.
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful use of all operating supplies and equipment (OS&E).
• To liaise with the Kitchen and the whole Food & Beverage Department on daily operation and quality.
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.

Food & Beverage Product

• To assist in planning the food & beverage lists and to assist with advertising and promotions.
• To ensure that only fresh products are used in Food & Beverage preparation.
• To monitor operating supplies by maintaining and controlling established food & beverage par stock and operating supplies to ensure smooth operation and to reduce spoilage and wastage.
• To explain the discrepancies in the potential food & beverage cost satisfactorily.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend beverage combinations and up-sell alternatives
• To prepare and serve food & beverage orders and provide a courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.
• To follow correct sequence of service at the assigned station outlined in the Standard Operating Manual.
• To continuously learn on customer service, changing menu item, specials and prices.
• To be fluent in operation of MICROS POS system.
• To handle money and guest charges accurately.

Qualifications

• Proven experience in administrative support roles, preferably within the hospitality industry.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
• Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
• Exceptional attention to detail and accuracy in data management and documentation.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
• Flexibility to adapt to changing priorities and willingness to take on new challenges.

Additional Information

Malaysian Citizen Only