Hub Operations Lead - Logistics & Team Coaching

UPS Supply Chain Solutions, Inc.; Sepang; On-site; MYR 89,000 - 156,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a Hub Lead in Malaysia to oversee daily hub operations, drive service excellence, and ensure efficiency. The role leads frontline teams, manages resources, and enforces UPS safety and operational standards.

Ideal candidates will have a Bachelor's degree in a related field, 3-5 years in logistics with 1-2 years in leadership, and strong MS Office proficiency. The position offers permanent, full-time employment with weekend/public holiday flexibility.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or related field.
• 3-5 years of experience in logistics, transportation, warehousing, or hub operations.
• 1-2 years of supervisory or team leadership experience.
• Strong leadership, communication, and problem-solving skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Ability to work in a fast-paced, operational environment with shifting priorities.
• Willingness to work flexible hours, including weekends and public holidays when required.

Responsibilities

• Lead and supervise daily hub operations, including import, export and sorting activities.
• Ensure service commitments and operational KPIs are achieved consistently.
• Monitor shipment flow and resolve operational issues promptly.
• Manage manpower planning, resource allocation, and workforce productivity.
• Coach, train, and develop team members to improve performance and engagement.
• Ensure compliance with UPS safety policies, security requirements, and operational procedures.
• Conduct daily operational reviews and identify opportunities for continuous improvement.
• Collaborate with internal stakeholders and external partners to support business objectives.
• Prepare operational reports and provide updates to management.

Skills

Leadership

Communication

Problem solving

MS Office

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Job description

UPS Supply Chain Solutions, Inc. is seeking a Hub Lead in Malaysia to oversee daily hub operations, drive service excellence, and ensure efficiency. The role leads frontline teams, manages resources, and enforces UPS safety and operational standards.

Ideal candidates will have a Bachelor's degree in a related field, 3-5 years in logistics with 1-2 years in leadership, and strong MS Office proficiency. The position offers permanent, full-time employment with weekend/public holiday flexibility.