HR Support Representative (Japanese Speaker)

LAM RESEARCH INTERNATIONAL SDN. BHD.; Penang; On-site; MYR 42,000 - 62,000; Full time

Job summary

Lam Research International Sdn. Bhd. in Penang seeks an HR Support Representative who can deliver accurate HR operations across multiple countries, with a focus on Hire-to-Retire processes and ensuring compliance and service levels.

Proficiency in Japanese is essential to support stakeholders in Japan. You will handle HR transactions, maintain records, collaborate with teams, and contribute to process improvements in a fast-paced shared services environment.

Qualifications

• Proficiency in Japanese (written and oral) required.
• Bachelor's degree in any discipline.
• Fresh graduates or up to 2 years of relevant experience encouraged to apply.

Responsibilities

• Deliver HR operational support across Hire-to-Retire for multiple countries.
• Process HR transactions in line with procedures and SLAs.
• Ensure accuracy and completeness of HR records and system updates.
• Maintain compliance with HR policies and approval requirements.
• Provide timely and professional support to employees and managers.
• Identify process gaps and suggest improvements for efficiency.

Skills

Japanese proficiency

HR operations

Excel

HRMS knowledge

Strong communication

Education

Bachelor's degree (any discipline)

Tools

HRMS

Job description

HR Support Representative (Japanese Speaker)

The HR Support Representative is responsible for delivering efficient and accurate HR operational support across the employee lifecycle (Hire-to-Retire) for multiple countries. This role serves as a key point of contact for employees and stakeholders, ensuring HR transactions are processed in accordance with established procedures, service level agreements, and compliance requirements. The position requires strong attention to detail, a customer-focused mindset, and the ability to work collaboratively in a fast-paced shared services environment. Japanese language proficiency is essential to support stakeholders based in Japan.

Key responsibilities

Support and process Hire-to-Retire HR transactions and employee requests across multiple countries.

Deliver services in accordance with agreed KPIs, service standards, and operational procedures.

Ensure accuracy and completeness of HR records, documentation, and system updates.

Maintain compliance with established HR policies, processes, and approval requirements.

Provide timely and professional support to employees, managers, and stakeholders.

Identify process gaps and recommend improvements to enhance service quality and efficiency.

Support ongoing process standardization and automation initiatives.

Collaborate effectively with team members to achieve operational goals and deliver a positive employee experience.

Prioritize and manage multiple tasks while maintaining a high level of accuracy.

Participate in HR projects and other initiatives as assigned.

About you

Proficiency in Japanese (written and verbal) to support stakeholders and employees in Japan.

Basic knowledge of HR operations, employee lifecycle processes, or shared services environments.

Experience working with Human Resource Management Systems (HRMS) is preferred.

Proficiency in Microsoft Office applications, including intermediate Excel skills.

Strong communication and interpersonal skills.

Ability to work in a fast-paced environment and manage competing priorities.

Strong attention to detail and commitment to delivering quality customer service.

Bachelor's degree in any discipline.

Fresh graduates or candidates with up to 2 years of relevant experience are encouraged to apply.

Exposure to HR operations, HR shared services, customer support, or administrative roles is an advantage.

Lam Research International Sdn. Bhd. is a subsidiary of Lam Research Corporation, a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. As a trusted, collaborative partner to the world’s leading semiconductor companies, we combine superior systems engineering capability, technology leadership, and unwavering commitment to customer success to accelerate innovation through enhanced device performance. In fact, today, nearly every advanced chip is built with Lam technology. Lam Research (Nasdaq: LRCX) is a FORTUNE 500® company headquartered in Fremont, Calif., with operations around the globe.

Lam Research International Sdn. Bhd. is a subsidiary of Lam Research Corporation, a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. As a trusted, collaborative partner to the world’s leading semiconductor companies, we combine superior systems engineering capability, technology leadership, and unwavering commitment to customer success to accelerate innovation through enhanced device performance. In fact, today, nearly every advanced chip is built with Lam technology. Lam Research (Nasdaq: LRCX) is a FORTUNE 500® company headquartered in Fremont, Calif., with operations around the globe.