HR Shared Services Hub Specialist (Night Shift)

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

1.5 months contractual bonus

Medical care with dental entitlements

Life insurance coverage

Accessible to public transport

Diversity, flexible and fun working文化

Job summary

Mettler-Toledo International, Inc. seeks an HR Shared Services Specialist to join its newly established operation in Malaysia.

You will support centralized HR administration across the full employee lifecycle, contribute to the HR transformation, and help implement a new HR system while building a best-in-class SSC. You will work with global colleagues, manage data accuracy, reporting and process improvements to enable smooth HR services for regions including the US, Europe and Asia.

Qualifications

• Bachelor’s degree in business administration, HR, IT or related field.
• Experience in HR administration and a Shared Services environment.
• Experience with cloud HR systems such as Workday or SuccessFactors.
• Proficiency in Microsoft Office, especially Excel; knowledge of data analytics, Power BI and Power Automate is a plus.
• Excellent written and verbal communication skills in English.
• Strong time management, prioritization and organizational skills.

Responsibilities

• Support centralized HR administration throughout the full employee lifecycle including onboarding, changes to contracts, promotions, and terminations.
• Maintain accurate employee master data in the HR system and support data projects and uploads.
• Create, distribute and file documents related to employment changes per country requirements.
• Serve as a super user for HR system modules and prepare the system for processes like merit increases, training events and performance management.
• Answer employee queries and build a knowledge base to improve SSC support.

Skills

HR administration

Data analysis

Power BI

Power Automate

Excel

English proficiency

Time management

Team collaboration

Education

Bachelor’s degree in business/HR/IT

Tools

Workday

SuccessFactors

Job description

About Mettler Toledo

Our Opening and Your Responsibilities

As a member of our newly established HR Shared Services operation, you provide a wide range of effective and customer-oriented HR services to employees, managers and HR colleagues. The company has embarked on a profound HR transformation, and you will be a vital contributor to implementing a new HR system and establishing a best-in-class shared service operation. Together with your team colleagues, you actively support the HR function with projects and change initiatives and being engaged in continuous improvement efforts.

Principal Duties and Responsibilities

• Support the effective operation of centralized HR administration throughout the full employee lifecycle including hiring new joiners into the HR system, providing a positive pre-boarding experience, timely processing of changes to existing employment contracts including promotion/salary changes, etc. all the way to supporting terminations.
• Ensure employee master data are complete and accurate in our HR system. Support mass data changes or uploads. Collaborate with various HR functions on special data projects and initiatives, such as salary benchmark uploads, etc.
• Create, distribute and file documents as a result of employment changes as per country’s requirement, making use of our electronic document management system.
• Ensure all transactions are completed accurately and in accordance with our operational manuals, SLAs as well as payroll cut-off dates.
• Being a super user for our various HR system modules and provide first level support to end users. Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.
• Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.
• Support in-country recruiters and hiring managers with arranging interview logistics and job postings.
• Being a champion in building custom data reports as well as analyze and interpret data. Facilitate feedback surveys and provide summary findings to relevant stakeholders.
• Work collaboratively with HR SSC colleagues to ensure consistency in service and standards.
• Complete other tasks assigned by the line manager and support the team's projects.

What You Need to Succeed

Key Behavioural Competencies Required

• Locate and define process improvement opportunities; work with other team members and your supervisor on improving employee experience, service quality, knowledge extension and process efficiencies.
• Explore system opportunities for automation, process enhancements or new capabilities; develop an advanced knowledge of our HR system to maximize the benefits we can get from our HR technology.
• Maintain and enhance standard operating procedure documentations and knowledge base content to ensure a constant development of our service quality.

Technical Skills, Knowledge and Experience Required

• Education: Bachelor’s degree in relevant subjects, including but not limited to business administration, science, IT, Human Resource, Shared Services etc.
• Strong interest in human resources with experience in HR administration.
• Comfortable working in a Shared Services environment and communicating with colleagues in the US, Europe and Asia countries.
• Experience using cloud-based HR systems such as Workday, SuccessFactors, etc.
• Proficiency in Microsoft Office, especially Excel; knowledge of data analytics, Power BI, and Power Automate is a plus.
• Excellent written and verbal communication skills in English are required.
• Strong time management, prioritization, and organizational skills.
• Ability to meet deadlines and work independently or as part of a team.
• Capable of performing under pressure with minimal supervision.
• Tech-savvy with a willingness to explore new systems and applications
• Customer focused with excellent customer service skills.
• Open-minded and innovative.

Our Offer to You

• 1.5 months contractual bonus
• Medical care with dental entitlements
• Life insurance coverage
• Accessible to public transport
• Diversity, flexible and fun working culture

Equal Opportunity Employment