HR Manager GBS Penang

Swarovski; Penang; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work options

Employee discounts

Job summary

Swarovski in Penang seeks an experienced HR Manager for Global Business Services to lead local HR operations for the Penang center. You will partner with line managers, manage payroll, C&B, and HR processes while ensuring compliance with local laws and the group’s people strategy.

The role demands 5+ years in international HR, strong collaboration, fluency in English, and a proactive mindset to drive inclusion, training, and employee relations within a dynamic, global brand.

Qualifications

• 5+ years of experience in a similar HR role in an international setting.
• Bachelor’s degree in a relevant field.
• International HR experience (legislation exposure) in a Shared Service Centre/GBS is preferred.
• Excellent interpersonal skills.
• Demonstrate commercial acumen and judgment in a demanding, commercial environment.
• Accomplished HR practitioner with broad HR knowledge across the HR spectrum.
• Strong collaborator with cross-functional teams.
• Fluency in English (spoken and written); additional languages are a plus.

Responsibilities

• Own local HR responsibilities and maintain ownership for GBS Penang (200 FTE).
• Partner with HR Operations to execute HR processes per guidelines and global standards.
• Implement global people strategy locally and maintain local policies.
• Drive continuous improvement and share best practices across borders in a virtual team.
• Ensure compliance with national labor laws and manage work permits for foreign staff.
• Design and support development trainings to meet organizational needs.
• Manage HR budget for the GBS Penang center.
• Provide business partnering and advise line managers on HR topics.

Skills

Interpersonal skills

Fluency in English

Commercial acumen

Collaboration

Education

Bachelor's degree

Job description

About the job

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for an HR Manager GBS Penang where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

Your responsibilities include, but are not limited to:

• Local HR Responsibility & Ownership
• Responsible for all HR related matters (HR Partnering, HR Development, Compensation & Benefits, Payroll) in an efficient and effective way for entire GBS Penang (200 FTE).
• Execute HR processes according to guidelines within the location in conjunction with relevant HR Operations teams in Global Business Services.
• Implements global people strategy on a local level and executes and maintains local people policies.
• Drives continuous improvement agenda leveraging on best practices across borders as part of a virtual team.
• Ensure adherence to national labor laws, regulations, and agreements, while fostering positive relationships with authorities regarding work permits for foreign employees.
• Design and support in arranging the development trainings for employees as per organizational needs.
• Manage HR budget for GBS Penang center.
• Business Partnering Activities
• Acts as trusted partner, the point of contact, advises line managers on HR related topics and acts as an ambassador for the People strategy, interacting effectively with the business always seeking solutions and inputting ideas.
• Coaches and guides Line Managers, in the location in the provision of credible and commercial solutions for people related organizational matters.
• Drives the local implementation of the Equality, Diversity & inclusion journey, wellbeing activities and other topics from the HR strategy.
• Employee Relations
• Responsible for the management of all employee relations for of the location, in a trusted and authentic manner.
• Acts as gatekeeper and decision maker for critical cases of the case management system and drives consistency and risk management for the organization.
• Ensure legal compliance and Business de-risking in conjunction with GBS Centers teams.
• HR Operational Efficiency
• Drives/supports the performance of the Service Level Agreements with external partners, secures the integration of new processes, programs, tools services and guarantees compliance with local legislation and labor law.
• Ensures the delivery of People processes in the organization are constantly improved and consolidated.
• Ensures HR activities of the Employee Life Cycle are aligned with business objectives, legal framework and in line with the regional and global HR strategy.

About you

• We are looking for a unique and amazing talent, who brings along the following:
• Demonstrated experience of 5+ years in a similar role within an international setting.
• Bachelor’s degree in a relevant field.
• International HR experience (legislation and exposure) and experience within a Shared Service Centre or a Global Business Services environment is a preference.
• Excellent interpersonal skills.
• Demonstrate commercial acumen and judgement with experience of working within a demanding, competitive, commercial environment.
• Accomplished HR practitioner with significant track record operating across the HR spectrum demonstrating a sound knowledge of leading HR principles, practices and the application in meeting business requirements.
• Strong collaborator.
• Fluency in English in speaking and writing, any additional language skills are beneficial.

What we offer

You can expect a range of benefits, including:

• Learning and career development programs to help you grow
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Hybrid and flexible work options to support your work-life balance
• Paid volunteering leave to support causes that matter to you
• Exclusive employee discounts on Swarovski products

About Swarovski

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

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