HR Internship

Biz Process Solutions Sdn Bhd; Permatang Pauh; On-site; MYR 28,000 - 45,000; Full time

Job summary

Biz Process Solutions Sdn Bhd is seeking a proactive HR support assistant to join our project team. The role offers exposure to payroll, statutory compliance, attendance, onboarding and offboarding, HSE, ER/IR, and related HR processes.

You will help with R&D and product enhancement, compliance audits and training support, contributing to feature benchmarking, policy mapping, and documentation maintenance. This position provides hands-on learning in a dynamic environment with cross-functional

Qualifications

• Opportunity to learn all aspects of HR activities including payroll, attendance, onboarding and offboarding
• Exposure to compliance, HSE, ER/IR and data privacy considerations
• Ability to contribute to HR process improvements and documentation

Responsibilities

• R&D & Product Enhancement: Research industry trends and benchmark features to inform the R&D team and map client policies into system requirements, including AI-enabled HR processes.
• Compliance & Functional Audit: Conduct statutory calculation audits, ensure data privacy controls and audit logs, and validate payroll data and bank payment outputs.
• Implementation Enablement & Training Support: Create training collateral, manage training sessions and attendee tracking, and maintain the centralized knowledge base.

Job description

Job scope is to assist our HR project team members with opportunity to learn every aspect of the HR related activity from payroll to statutory compliance, attendance, onboarding/offboarding, HSE, ER/IR and many more

1. R&D & Product Enhancement

Competitor & Feature Benchmarking: Research industry trends and competitor features (e.g., automated leave encashment, shift rotation, claims management) to present feature gap analyses to the R&D team.

Requirements Mapping: Help map client-specific HR policies (overtime rules, allowance structures, attendance grace periods) into functional system requirements. Including incorporating AI technology to HR processes.

UI/UX & Workflow Validation: Test user journeys within new HRMS modules to identify usability friction points before features reach production.

2. Compliance & Functional Audit

Statutory Calculation Audits: Build test cases and spreadsheet models to verify payroll formulas against local tax tables, social security/pension deductions, and overtime rates.

Labor & Data Privacy Checks: Cross-reference feature workflows against relevant labor laws and data protection regulations (e.g., PDPA, GDPR) to ensure data consent, audit logs, and access controls are properly implemented.

Financial Transaction Validation: Audit bank batch payment files (e.g., Giro format generation) and salary slip outputs for formatting accuracy and data integrity.

3. Implementation Enablement & Training Support

Training Collateral: Draft user manuals, quick-start guides, release notes, and interactive slide decks for newly developed modules.

Session Operations: Manage logistics for client or internal training workshops, including attendance tracking, user provisioning in demo environments, and collecting participant feedback.

Documentation Maintenance: Organize and update the centralized knowledge base, keeping track of FAQs and common configuration workflows.

Candidates with other profession such as Process engineering, Warehouse handling, AI automation are welcome to apply as well to participate in other projects that related to specific field