HR Intern – (Multiple Functions)

Prudential Group; Kuala Lumpur; On-site; MYR 11,000 - 22,000; Part time

Job summary

Jora Malaysia is offering an HR internship providing broad exposure across Workforce Planning, HR Analytics, HR Service Delivery, HR Operations, Employee Experience, and HR Business Partnering. You will support day-to-day HR operations, contribute to key projects, and gain hands-on experience in a fast-paced, multinational insurance environment.

The role offers practical learning across multiple HR domains, including data-driven reporting, governance, and transformation initiatives, suitable for

Qualifications

• Undergraduate in Human Resources, Business, Information Systems, or related fields.
• Strong organisational and multitasking skills.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Strong communication skills (written and verbal).
• Detail-oriented with strong data accuracy.

Responsibilities

• Support HR operations and data consolidation across processes.
• Prepare data extracts, dashboards, and presentation materials for leadership.
• Assist HR transformation, project coordination, and reporting.
• Support onboarding coordination and SOP preparation.

Skills

Organisational skills

Multitasking

MS Office (Excel, PowerPoint, Word)

Communication skills

Detail-oriented

Education

Undergraduate in HR, Business, Info Systems

Tools

Workday

Power BI

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This internship offers broad exposure across multiple HR functions including Workforce Planning, HR Analytics, HR Service Delivery, HR Operations, Employee Experience, and HR Business Partnering.

You will support day-to-day HR operations, contribute to key projects, and gain hands‑on experience in a fast‑paced, multinational insurance environment.

Role Overview

This internship offers broad exposure across multiple HR functions including Workforce Planning, HR Analytics, HR Service Delivery, HR Operations, Employee Experience, and HR Business Partnering.

You will support day-to-day HR operations, contribute to key projects, and gain hands‑on experience in a fast‑paced, multinational insurance environment.

Key Responsibilities

1. Workforce Planning (WFP)

• Support monthly WFP reporting and data consolidation

• Perform data checks to ensure accuracy and readiness

• Assist in developing WFP reporting tools and data assets

• Maintain HR knowledge repositories (AskHR, WFP Community)

• Support documentation, user guides, and reference materials

2. HR Analytics

Analytics & Reporting

• Prepare data extracts, dashboards, and presentation materials

• Support leadership reporting with charts, tables, and insights

• Assist with ad hoc analysis

Data Quality & Governance

• Reconcile data across Workday, Finance, and reporting systems

• Validate HR metrics against defined standards

• Identify and flag inconsistencies

Documentation & Platform Support

• Maintain data dictionaries and reporting catalogues

• Support User Acceptance Testing (UAT)

• Assist with reporting standardisation and clean‑up

3. HR Service Delivery & Transformation

• Support HR transformation and digital platform initiatives

• Coordinate meetings, track risks/issues, and project milestones

• Assist with project documentation and reporting

• Support UAT activities and defect tracking

• Assist during go‑live and post-go‑live support

• Support training coordination and change management activities

• Prepare adoption metrics and leadership summaries

4. HR Operations

• Support onboarding coordination (scheduling, materials, tracking)

• Provide HR administrative support

• Assist in preparing Standard Operating Procedures (SOPs)

• Support submission of documents to statutory bodies where required

• Assist in preparing operations reports and performance tracking

5. Employee Experience & Engagement

• Support initiatives to enhance employee lifecycle experience

• Assist in engagement surveys (e.g. PruVoice)

• Analyse feedback and provide insights

• Support diversity, inclusion, and employee engagement initiatives

6. Project & Stakeholder Support

• Support HR projects (research, benchmarking, reporting)

• Assist with senior stakeholder coordination and materials preparation

• Track deliverables, action items, and HR initiatives

• Collaborate with regional stakeholders across markets

What You Will Learn

• End-to-end HR operations and HR Business Partnering

• Workforce planning and HR analytics fundamentals

• Exposure to systems such as Workday and Power BI

• HR transformation, governance, and project management

• Regional collaboration across multiple markets

Qualifications & Requirements

Required

• Undergraduate in Human Resources, Business, Information Systems, or related fields

• Strong organisational and multitasking skills

• Proficient in Microsoft Excel, PowerPoint, and Word

• Strong communication skills (written and verbal)

• Detail‑oriented with strong data accuracy

Preferred

• Interest in HR analytics, transformation, or project management

• Basic understanding of HR processes or systems

• Familiarity with data/reporting tools is an advantage

Key Attributes

• Proactive and eager to learn

• Detail‑oriented and structured

• Able to manage multiple priorities in a fast‑paced environment

• Strong follow‑up and accountability

• Comfortable working with multiple stakeholders

• Curious and willing to learn