HR Generalist

GrowthOps Asia; Kuala Lumpur; Híbrido; MYR 60.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid arrangement

Medical and dental benefits

Exposure to APAC and global market

Resumo da vaga

GrowthOps Asia in Malaysia is seeking an HR Generalist to partner with department heads, manage payroll coordination with our outsourced partner, and support the full employee lifecycle across Malaysia and regional offices.

This hybrid role requires proactive problem solving, strong stakeholder communication, and discretion handling confidential information. You will ensure smooth onboarding, regulatory compliance, and retention initiatives while enjoying medical and dental benefits.

Qualificações

• 4 to 6 years of progressive experience as an HR Generalist with frontline stakeholder partnering.
• Practical familiarity with end-to-end payroll workflows, uploading bank files, disbursements, and statutory payment schedules.
• Minimum Diploma or Bachelor’s degree in Human Resources, Business, or related field (practical capability matters more than formal credentials).
• Proactive self-starter with strong communication, adaptability, and discretion with confidential information.

Responsabilidades

• Business Partnering & Stakeholder Advisory: frontline HR partner to department heads and line managers across Malaysia and regional offices; guide on onboarding, team dynamics, and people leadership.
• Outsourced Payroll Coordination: review payroll documents and coordinate with PIC to ensure timely bank files and statutory payments.

Conhecimentos

HR Generalist

Stakeholder communication

Problem solving

Adaptability

Formação

Diploma or Bachelor in HR/Business

Descrição da vaga

Job Description

GrowthOps is a marketing transformation agency, consistently recognized across APAC for customer engagement, digital experience, and marketing technology. For over 15 years, we have helped brands expand across Asia by fusing strategy, design, technology, and applied AI. Trusted by enterprise leaders and high-growth innovators, we specialize in supporting media, MarTech, and creative operations across financial services, telecommunications, transportation, ecommerce, energy, and more. GrowthOps is a subsidiary of The Applied AI Company.

GrowthOps is a marketing transformation agency, consistently recognized across APAC for customer engagement, digital experience, and marketing technology. For over 15 years, we have helped brands expand across Asia by fusing strategy, design, technology, and applied AI. Trusted by enterprise leaders and high-growth innovators, we specialize in supporting media, MarTech, and creative operations across financial services, telecommunications, transportation, ecommerce, energy, and more. GrowthOps is a subsidiary of The Applied AI Company.

Job Requirements

• Experience: 4 to 6 years of progressive experience as an HR Generalist with proven capabilities in frontline stakeholder partnering.
• Payroll & Process Familiarity: Practical familiarity with end-to-end payroll workflows, uploading bank files, coordinating disbursements, and statutory payment schedules.
• Education: Minimum Diploma or Bachelor’s degree in Human Resources, Business, or any related field (practical capability and mindset matter more than formal credentials).
• Personal Attributes: A proactive self-starter, natural problem solver, and hungry to learn. Possesses strong stakeholder communication skills, high adaptability, and strict discretion when handling confidential employee information.

Job Responsibilities

1. Business Partnering & Stakeholder Advisory

• Departmental Advisory: Serve as the dedicated, frontline HR partner to department heads and line managers across commercial, creative, and technical teams in Malaysia, offering practical guidance on people leadership, onboarding integration, and team dynamics.
• Regional Touchpoint Support: Act as the operational point of contact for employee lifecycle matters across satellite offices in the Philippines, Singapore, and Hong Kong.
• Performance & Capability: Support routine performance management cycles and manager calibration check-ins; assist managers with the administrative setup and documentation of Performance Improvement Plans (PIPs).
• Employee Relations Support: Triage day-to-day employee inquiries, workplace concerns, and conflict resolutions, escalating formal legal or industrial relations matters to the Senior HRBP, Asia.
• Retention Initiatives: Conduct regular stay interviews and actionable exit interviews; identify trends in employee feedback and recommend practical retention interventions to departmental managers.

2. Outsourced Payroll Coordination

• Review and approve all payroll documents from our outsourced payroll partner.
• Act as or partner closely with the designated PIC to ensure bank files and statutory payments are made in a timely manner.

Job Benefits

• Exposure to APAC and global market
• Hybrid arrangement
• Medical and dental benefits