HR Data Administration & Process Automation Lead

DHL; Petaling Jaya; On-site; Confidential; Full time

Benefits offered by this job

International environment

Virtual environment

Flexibility

Competitive compensation

Job summary

DHL Group is seeking an immediate, full-time APAC-based Employee Data Administration lead in Petaling Jaya to drive high-quality HR services, data accuracy and compliance while accelerating automation and digital transformation. You will manage end-to-end data processes and oversee privacy controls.

Collaborating with HR IT and business units, you will optimize systems, implement continuous improvement, and monitor KPIs to boost service delivery across DHL's global network.

Qualifications

• Bachelor’s Degree in HR, Business or related field.
• Minimum 3 years Leadership experience in shared services or operations.
• Strong track record in transformation, process improvement and automation.
• Experience with data privacy and governance.

Responsibilities

• Define and execute plans including metrics and budgets for own area in line with overall HR Administration/Shared Services strategy.
• Oversee integrity, accuracy and security of employee data, adhering to data privacy regulations and internal audit controls.
• Conduct regular audits to identify and resolve discrepancies in employee records.
• Ensure consistency and compliance with employee records in HR systems (Oracle, Payroll, Leave and T&A).
• Own end-to-end employee data processes ensuring accuracy, quality and compliance.
• Drive continuous improvement initiatives using Lean/Six Sigma principles.
• Lead automation and digitalization of services (RPA, workflows, AI).
• Partner with HR IT to enhance systems and reporting capabilities.
• Monitor KPIs and performance metrics to improve service delivery.
• Ensure compliance with data privacy and governance standards.
• Standardize and optimize processes globally.

Skills

Leadership

Data governance

Automation

Lean Six Sigma

HRIS

Data privacy

Education

Bachelor’s Degree in HR/Business

Tools

Oracle HRIS

Payroll systems

Leave & T&A systems

Job description

DHL Group is seeking an immediate, full-time APAC-based Employee Data Administration lead in Petaling Jaya to drive high-quality HR services, data accuracy and compliance while accelerating automation and digital transformation. You will manage end-to-end data processes and oversee privacy controls.

Collaborating with HR IT and business units, you will optimize systems, implement continuous improvement, and monitor KPIs to boost service delivery across DHL's global network.