Key Responsibilities
- Daily HR & Administrative Operations
- Recruitment & Talent Acquisition: Manage recruitment progress to fulfill annual departmental headcount needs using effective channels that attract high-caliber candidates.
- Performance & Leave Management: Oversee probation reviews, annual performance evaluation regime, and year-end leave handling. Ensure configuration updates and employee records in the HR system are maintained accurately and timely.
- Disciplinary & Employee Relations: Handle disciplinary processes, promote workplace harmony, manage sensitive information with strict confidentiality, and serve as an accessible, empathetic point of contact for employees.
- Expat & Mobility Management: Coordinate with vendors and agencies to manage various visa applications, renewals, and accommodation, ensuring all documentation is compliant, accurate, and delivered within required timelines.
- Departmental Support: Partner with department managers and supervisors to deliver required HR support, improving resource quality, supporting business targets, and managing logistics for training and development programs.
- Office & Transport Administration
- Workplace Logistics: Oversee daily office operations, including seat allocation, office cleanliness, security access controls, and travel/logistics arrangements for company visitors.
- Transport & Fleet Operations: Direct transport management according to operational schedules, supervising drivers and managing routine vehicle maintenance.
- Policy Development, Financial Governance & Risk Safeguards
- Third-Party Risk & Corporate Governance: Safeguard company interests and minimize operational risk when collaborating with third-party vendors, suppliers, agencies, and external partners. Ensure service scope compliance, strict adherence to contractual terms, and protection of company assets and confidentiality.
- Payroll & Finance Collaboration: Partner with the Finance team on payroll administration and verify accurate, audited vendor payments before escalating for payment processing.
- Vendor & Budget Management: Manage company administrative budgets and ensure cost efficiency by retrieving and comparing multiple vendor quotes before procurement decisions.
- Policy Review & Formulation: Continuously review and refine existing HR policies and guidelines. Draft new policies to govern emerging processes and close operational gaps.
- Employee Engagement & Well-being: Propose and execute engagement initiatives and well-being programs that foster regular team interaction.
Requirements & Qualifications
Experience & Education
- Education: Bachelor’s degree in human resource management, Psychology, Business Administration, or a related field.
- Experience: Equivalent practical experience (8+ years in full-spectrum HR with a supervisory background) can offset a degree in a non-related discipline like Communications, Public Administration, or Humanities.
- Certifications (Optional/Plus): Professional HR certifications (e.g., SHRM, CIPD, CHRP, or local labor law compliance certifications) are a strong advantage.
Knowledge & Technical Skills
- Strong working knowledge of HR best practices, labor laws, and regulatory compliance.
- Hands-on familiarity with Human Resource Management (HRM) systems.
- Proficiency in standard Microsoft Office applications (Word, Excel, PowerPoint) for daily work, analysis, and report generation.
- Professional proficiency in English (fluency/proficiency in Chinese is a plus).
Soft Skills & Core Competencies
- Communication & Discretion: Exceptional interpersonal, active listening, and communication skills; capable of communicating with confidence, patience, and absolute confidentiality on sensitive matters.
- Analytical & Objective Mindset: Strong analytical and logical reasoning skills to provide sound justification behind proposals and decisions.
- Empathy & Judgment: Highly observant, sensitive, and detail-oriented, with the ability to maintain objectivity while balancing empathy.
- Problem Solving & Adaptability: Proven problem-solving capabilities with the resilience to thrive in a multi-cultural, multi-national, and fast-paced work environment.
- Procurement & Financial Discipline: Strong sense of detail and audit mindset for vendor quote comparisons, invoice verification, and budgetary management.
Salary Range: MYR 7,000 to MYR 11,000 per month (commensurate with experience)
Performance Incentives
Work Schedule: 5-day work week with fixed weekend rest days and observance of government mandated public holidays (for Johor state)
Time-Off & Leave Benefits
- Government-mandated leaves
- Birthday Leave to celebrate your special day
- Up to 4 additional tenure incentive leave days rewarding your loyalty and growth with us
Financial & Daily Subsidies
- Government mandatory contributions (EPF, SOCSO, EIS)
- Daily meal and transport subsidies
- Monthly mobile charges subsidies
Health & Well-being: Comprehensive medical insurance coverage upon regularization
Relocation Support: Potential accommodation arrangements available for candidates relocating from cities outside of the Johor Bahru and Kulai areas
Company Culture: Regular employee engagement activities and team events in a vibrant, multi-cultural work environment.