HR & Admin Manager

Forvis Mazars Asia Pacific Services Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Forvis Mazars Asia Pacific Services Sdn Bhd, a Kuala Lumpur-based shared service centre, invites an experienced HR & Admin Manager to lead DP operations. The role covers recruitment, employee lifecycle, engagement, L&D, employer branding, and regional stakeholder management across APAC and beyond.

Based in Malaysia, you will drive efficiency and people-focused initiatives aligned with global Forvis Mazars standards.

Qualifications

• Minimum degree holder in business or HR with at least 8 years of relevant experience.
• Knowledge of HR practices and employment law.
• Strong attention to detail and excellent organisational skills.
• Offshoring / shared service center experience preferred.
• Effective interpersonal and communication skills.
• Proficient in Microsoft Office.
• Excellent written and spoken English.

Responsibilities

• Propose and set up HR operational procedures for the Delivery Platform (DP).
• Oversee recruitment, onboarding, training, and performance evaluation for DP staff.
• Organise staff events and Employer branding activities.
• Act as main contact for DP engagements and manage resource allocation.
• Communicate with stakeholders and project teams on status and welfare of DP staff.
• Manage monthly expenses, service records, and vendor relations for DP.
• Lead the HR & Admin team of DP and support special projects.
• Promote Forvis Mazars culture and uphold company values within DP.

Skills

Leadership

Communication

Attention to detail

Organisational skills

English proficiency

Education

Bachelor's degree in business/HR

Tools

Microsoft Office

Job description

Forvis Mazars Asia Pacific Services operates a shared service centre (\u201CDelivery Platform\u201D or \u201CDP\u201D) based in Kuala Lumpur, Malaysia. The DP provides Forvis Mazars entities in the Asia Pacific region (the internal \u201CClients\u201D) with services relating to both administrative support and business services.

The HR & Admin Manager’s role is to oversee the day-to-day operations of the DP. He/She is expected to help in the setup of the DP, manage talent acquisition, employee engagement, learning and development, employer branding, and regional stakeholder management across APAC and in the rest of the World.

The ideal candidate will be responsible for driving recruitment strategies, managing employee lifecycle processes, coordinating training and development initiatives, organising employee engagement activities, and supporting operational excellence within the firm.

Responsibilities

• Propose and setup the appropriate HR operational procedures to manage DP including but not limited to the development, implementation, reviewing and monitoring of all office operational flow, policies, procedures, etc. to ensure the smooth operation and efficient performance.


• Take responsibility for all operational and HR matters of DP including:


• Responsible for the recruitment and selection of staff, onboarding, orientation, training, and performance evaluation process of all new employees as aligned with the Forvis Mazars guidelines.


• Organizing and managing firm-wide staff events, including employer branding activities


• Act as the key contact person and actively participate in and have oversight of all types of engagements and projects handled by the respective DP team members, ensuring effective utilization of human resources.


• Proactively communicate with key stakeholders and project teams on the status and welfare of the DP team members.


• Manage and keep track of all monthly expenses, servicing records, usage records, vendors management and any other office related administrative duties as and when required or instructed.


• Manage the administrative and HR team of DP.


• Carry out specific projects, research and administration and support as required.


• Be the promoter of the Forvis Mazars culture and set the tone at the top within the DP to promote the firm’s values.


• Be responsible to set a nice working environment while maintaining a high level of work ethics.


• Be a role model for others.


• Proactively communicate with key stakeholders and project teams on the status and progress of their engagements and projects to ensure timeline and budget are aligned as planned.


• Any other duties as may be deemed necessary to ensure the effectiveness and efficiency of managing of people and operations in DP.

Requirements

• Minimum Degree holder (in business, Human resources, or any relevant discipline) with minimum 8 years of relevant experience


• Practical knowledge and implementation of HR practices and employment law


• Strong attention to detail and excellent organisational skills


• Experience in offshoring / shared service center is strongly preferred


• Effective interpersonal and communication skills


• Sound knowledge of Microsoft office


• Excellent proficiency in both written and spoken English is a must.

*This role is based in Malaysia, Kuala Lumpur*