HR & Admin Executive (Mandarin Speaker)

WOW PEOPLE SDN. BHD.; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

WOW PEOPLE SDN. BHD. in Kuala Lumpur is seeking an HR Operations professional to maintain essential documents such as Employee Handbook, SOPs, policies and service agreements.

You will support the full HR lifecycle, including recruitment, onboarding, off-boarding, payroll verification, and records management, ensuring accuracy and compliance.

This role also covers HR analytics, leave management, and preparing monthly management reports for decision-makers.

Qualifications

• Experience in maintaining HR documents and policies.
• Familiar with onboarding/offboarding processes.
• Ability to track service contracts and files.

Responsibilities

• Maintain HR operational documents such as Employee Handbook, SOPs, policies and guidelines.
• Conduct recruitment activities from screening to signing of contracts.
• Manage onboarding, induction and off-boarding processes.
• Prepare and maintain personal files, payroll verification, and contract expiry tracking.
• Support annual compensation reviews and talent management.
• Perform HR Master Data changes in line with compliance and privacy.
• Manage holiday calendars, leave balances, medical claims, and clearances.
• Assist to prepare monthly management manpower reports.
• Compute manpower indicators and provide data analysis for management.
• Assist in handling employee grievances with HR Manager.

Skills

HR operations

Document management

Recruitment support

Data entry

Job description

This role involves maintaining HR operational documents including Employee Handbook, Standard Operating Procedures, Policies and Guidelines, Service Agreements, and Contracts of Employment. You will support the full cycle of HR activities and manage key HR operations to ensure compliance and service level requirements are met.

Key responsibilities

Maintain HR operational documents eg. Employee Handbook, Standard Operating Procedures, Policies and Guidelines, Service Agreements, Contracts of Employment, etc

Conduct recruitment activities from screening, shortlisting, interviewing, selection, to offering, preparation and administering the signing of contracts

Manage on-boarding and induction activities, and off-boarding processes

Manage HR operations such as preparing and maintaining of personal files and records, payroll verification, tracking of service confirmation, contract expiry, etc

Support key activities for the whole cycle of HR e.g. annual compensation review, talent management

Perform HR Master Data changes in line with compliance, data privacy and service levels requirements

Manage holiday calendars and leave balance, manage medical claims and clearance for employees

Assist to prepare monthly management manpower reports

Assist to compute manpower indicators and conduct data analysis for management update/decision making

Manage employees' grievances and escape if necessary to HR Manager