HR & Admin Executive (Contract)

ROCKS FOODS SDN. BHD.; Kuala Lumpur; On-site; MYR 39,000 - 67,000; Part time

Job summary

ROCKS FOODS SDN. BHD. in Kuala Lumpur is seeking a proactive HR Executive (Contract) to support daily HR operations, especially recruitment, onboarding, and HR administration for our growing outlet network.

The successful candidate will manage end-to-end recruitment, handle onboarding documentación, maintain records, and liaise with internal teams and external agencies in a fast-paced F&B environment.

Qualifications

• Bachelor's degree or Diploma in HR, Business Admin, or a related field.
• 1–3 years of working experience in HR, recruitment, or related field.
• Experience in F&B, QSR, retail, or multi-outlet environments preferred.
• Experience in recruitment, onboarding, and HR administration.
• Familiarity with HR systems and attendance management is an advantage.
• Proficient in MS Office, especially Excel and Word.
• Self-driven, accountable, and results-oriented with good time management.
• Able to work independently in a fast-paced environment.
• Strong communication in Bahasa Malaysia and English.
• Own transport and willingness to travel as required.
• Available to work on a contract basis.

Responsibilities

• Recruitment end-to-end for outlets and operations.
• Coordinate onboarding, offer letters, contracts, and documents.
• Maintain accurate employee records and HR systems.
• Support HR policies, employee relations, and HR initiatives.
• Coordinate with internal stakeholders and external agencies.

Skills

Organizational skills

Communication skills

Bahasa Malaysia & English

Self-driven & proactive

Education

Bachelor's or Diploma in HR / Business Admin

Tools

Microsoft Office (Excel, Word)

Job description

We are Rocks. We operate Potato Corner in Thailand and Malaysia. Potato Corner is a global snack chain with over 2,000 stores worldwide. Potato Corner Thailand is one of Thailand’s fastest growing F&B companies with more than 160 branches across Thailand in 8 years. At Malaysia, we are now one of the fastest growing QSR chains with 27 stores and more just within two years.

We’re a group of energetic, young and passionate people whose goal is to disrupt and be the best in the F&B industry. We’re achieving this by rethinking how everything is done while innovating and reshaping the F&B business.

We are looking for more like-minded people to join this vibrant and energetic team. If you have what it takes, there’s no limit to how much you can grow with us here. Join us and see what the future holds.

WHAT YOU WILL BE DOING HERE

We are looking for a proactive, organized, and service oriented HR Executive (Contract) to support the Company's day-to-day human resource operations.

This role will primarily focus on recruitment, employee onboarding, HR administration, employee records management, and coordination with internal stakeholders and external recruitment agencies. The successful candidate will play an important role in supporting our growing outlet operations and ensuring that HR processes are carried out accurately and efficiently.

We are looking for someone who is self-driven, resourceful, detail oriented, and able to take ownership of assigned tasks while working in a fast-paced environment.

KEY RESPONSIBILITIES

1) Recruitment & Manpower Planning

Manage end-to-end recruitment activities for outlet and operational positions based on the Company's manpower requirements.

Prepare and publish job advertisements through job portals, social media platforms, and other recruitment channels.

Source, screen, and conduct initial interviews with potential candidates.

Coordinate interviews between candidates and hiring managers and follow up on interview outcomes.

Liaise with recruitment agencies and other external service providers to support the Company's hiring requirements.

Maintain and update recruitment trackers, candidate databases, and hiring status reports.

Monitor new joiners' reporting dates and coordinate with relevant stakeholders to ensure smooth onboarding.

2) Employee Onboarding & Offboarding

Coordinate and manage the onboarding process for new employees.

Prepare offer letters, employment contracts, and other relevant employment documentation.

Collect and verify required onboarding documents, including identification documents, bank account details, food handling certificates, typhoid vaccination certificates, and other relevant documents.

Coordinate with hiring managers and outlet teams to ensure all necessary arrangements are made before the employee's first day.

Create and update employee profiles in the relevant HR systems and internal employee trackers.

Coordinate system access, including attendance and clock-in/clock-out access, for new employees.

Support employee resignation and offboarding processes, including the collection and filing of relevant documentation.

3) Employee Records & HR Administration

Maintain accurate, complete, and up-to-date employee records in accordance with Company policies and statutory requirements.

Ensure the confidentiality and proper handling of employee information and personal data.

Regularly review and update employee information in the HR system and internal staff trackers.

Maintain records for new joiners, employee movements, resignations, and other employment-related changes.

Ensure employee records and documentation are properly filed and easily accessible when required.

Support the administration and coordination of employee benefits and relevant HR-related systems.

4) Employee Relations & HR Support

Serve as a point of contact for employee inquiries relating to HR policies, employment matters, onboarding, and other HR-related issues.

Provide timely and professional support in addressing employee concerns and queries.

Support the implementation and communication of Company policies and procedures.

Assist with employee engagement activities, staff communications, meetings, and other HR initiatives.

Escalate complex employee relations or disciplinary matters to the relevant HR Manager or Management when required.

5) HR Compliance & Documentation

Ensure HR documentation and processes comply with internal policies and applicable employment regulations.

Monitor the validity and completeness of employee-related documents and certifications where applicable.

Assist in maintaining HR policies, procedures, and employee documentation.

Support the preparation of documents required for internal reviews, audits, and regulatory purposes.

Ensure HR-related documentation is submitted and maintained according to the required timeline.

6) HR Reporting & Coordination

Prepare and maintain regular HR reports, including recruitment status, manpower updates, new joiner reports, and employee movement reports.

Monitor recruitment progress and provide regular updates to Management and relevant stakeholders.

Assist in analyzing manpower and HR-related data to identify trends and operational requirements.

Coordinate closely with outlet operations, hiring managers, and other internal departments to ensure smooth communication and execution of HR activities.

Perform other HR and administrative duties as assigned by Management.

WHAT IT'S LIKE WORKING WITH US

Fast-paced, energetic, and fun working environment.

Flat hierarchy – We work closely and collaboratively as a team.

Results-driven culture – Your performance and contributions matter.

Empowered working environment – We encourage ownership, initiative, and accountability.

Great opportunities for career growth – We are a fast-growing organization that values merit and performance. There is no limit to how far you can grow with us.

WHAT YOU NEED TO HAVE

Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field.

At least 1–3 years of working experience in Human Resources, Recruitment, or a related field.

Experience in the F&B, QSR, retail, or multi-outlet industry will be an added advantage.

Experience in recruitment, employee onboarding, and HR administration is preferred.

Familiarity with HR systems and attendance management systems will be an advantage.

Strong organizational, coordination, and time-management skills.

Good attention to detail and ability to manage multiple tasks simultaneously.

Strong interpersonal and communication skills.

Ability to handle confidential information with professionalism and discretion.

Proficient in Microsoft Office applications, particularly Excel and Word.

Self-driven, accountable, and results oriented.

Resourceful, proactive, and able to work independently.

Adaptable and comfortable working in a fast-paced environment.

Strong communication skills in Bahasa Malaysia and English.

Possess own transport and be willing to travel when required.

Available to work on a contract basis.