Hotel Security & Safety Specialist

IHG Hotels & Resorts; Kuala Lumpur; On-site; MYR 27,000 - 47,000; Full time

Job summary

IHG Hotels & Resorts at Kimpton Naluria Kuala Lumpur is seeking a Security Officer to protect guests, colleagues and hotel assets while delivering service with a genuine, heartfelt touch.

You will monitor CCTV and access control, respond to alarms, coordinate security teams during incidents, and support evacuation procedures, with strong communication, integrity and attention to privacy.

Qualifications

• Proven experience in security or control room environment.
• Knowledge of CCTV, access-control and fire-detection systems.
• Strong communication skills and ability to stay calm under pressure.
• High level of integrity and attention to privacy and discretion.

Responsibilities

• Monitor CCTV, fire panels, and access systems for security threats.
• Respond to alarms and safety incidents, coordinating with responders.
• Direct and support on-ground security personnel during incidents and evacuations.
• Record incidents accurately in logs and reporting systems.
• Collaborate with Engineering and Housekeeping to resolve safety hazards.

Skills

Communication skills

Calm under pressure

Attention to detail

Integrity

Multilingual (nice to have)

Tools

CCTV systems

Access control platforms (Lenel/Honeywell/SALTO)

Fire detection systems

Job description

IHG Hotels & Resorts at Kimpton Naluria Kuala Lumpur is seeking a Security Officer to protect guests, colleagues and hotel assets while delivering service with a genuine, heartfelt touch.

You will monitor CCTV and access control, respond to alarms, coordinate security teams during incidents, and support evacuation procedures, with strong communication, integrity and attention to privacy.