Hospitality Sales Manager: Corporate & MICE Growth

Hilton; Kedah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hilton in Langkawi, Kedah is seeking a Sales Manager - Reactive to lead group sales and drive revenue across rooms, catering, and F&B. You will represent the hotel to clients, respond to inquiries, and negotiate contracts while developing strategies to exceed targets and market share.

Collaboration with multiple departments ensures seamless fulfillment and outstanding client satisfaction. The role emphasizes building relationships, coaching teammates, and delivering memorable hospitality

Qualifications

• Diploma or degree in Hospitality, Business, or related field.
• Minimum 3 years in hotel Corporate, MICE, or Group sales.
• Proven track record in driving revenue and managing key accounts.
• Strong negotiation, presentation, and relationship-building skills.
• This position is based in Langkawi, Kedah.

Responsibilities

• Represent the hotel to prospective clients: primary contact for group rooms, meeting space, and F&B services.
• Drive new business opportunities: respond to inquiries, qualify leads, and solicit clients.
• Manage the full sales cycle: site visits, proposals, rates, contracts, and service accounts.
• Develop strategic sales plans: execute strategies to meet revenue and room-night goals.
• Analyze sales performance: evaluate lost business and identify conversion improvements.
• Collaborate across departments to fulfill contracted services and ensure client satisfaction.
• Supervise and support team members, monitor performance, and foster a positive work environment.

Skills

Negotiation

Presentation

Relationship building

Leadership

Communication

Education

Diploma or degree in Hospitality, Business, or related field

Tools

Delphi

Salesforce

OnQ

Market Planner

Job description

Hilton in Langkawi, Kedah is seeking a Sales Manager - Reactive to lead group sales and drive revenue across rooms, catering, and F&B. You will represent the hotel to clients, respond to inquiries, and negotiate contracts while developing strategies to exceed targets and market share.

Collaboration with multiple departments ensures seamless fulfillment and outstanding client satisfaction. The role emphasizes building relationships, coaching teammates, and delivering memorable hospitality