Hospitality: Restaurant Guest Services Associate — Flexible Hours

Sunway Putra Hotel Kuala Lumpur; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Discounts on hotel stays

Career development

Wellness programs

Flexible working arrangements

Job summary

Sunway Putra Hotel Kuala Lumpur is seeking a Restaurant Services Assistant to support food and beverage service and ensure a pleasant dining experience for guests. You will greet guests, take orders, serve meals and beverages, manage payments, and maintain a clean, well-set table setup according to hotel standards.

The ideal candidate will have 1–2 years in hospitality and a certificate/diploma in hotel management or related field.

Qualifications

• Strong communication and interpersonal skills for guest liaison.
• Excellent problem-solving and decision-making abilities.
• Flexible and adaptable to a fast-paced environment.

Responsibilities

• Greet customers and assist with seating.
• Take food and beverage orders and relay to kitchen/bar.
• Serve food and drinks promptly and professionally.
• Handle cash, card, and digital transactions accurately.
• Set up tables with cutlery, napkins, and condiments.
• Uphold food hygiene and safety regulations at all times.

Skills

Communication

Interpersonal skills

Problem solving

Education

Certificate / Diploma in Hotel Management

Job description

Sunway Putra Hotel Kuala Lumpur is seeking a Restaurant Services Assistant to support food and beverage service and ensure a pleasant dining experience for guests. You will greet guests, take orders, serve meals and beverages, manage payments, and maintain a clean, well-set table setup according to hotel standards.

The ideal candidate will have 1–2 years in hospitality and a certificate/diploma in hotel management or related field.