Hospitality Accounts Receivable Lead

IHG Hotels & Resorts; Kuala Lumpur; On-site; MYR 45,000 - 63,000; Full time

Job summary

IHG Hotels & Resorts in Kuala Lumpur is seeking an Accounts Receivable specialist to manage credit control, billing, and city ledger activities within the hotel's finance team.

You will monitor AR ageing, reconcile OPERA PMS credit card postings, pursue overdue accounts, handle disputes and chargebacks, and prepare monthly management reports, while ensuring compliance with IHG policies.

Qualifications

• Diploma, higher education qualification or equivalent in Accounting or Finance.
• 1–2 years' experience in hotel accounting or audit, or an equivalent combination of education and work-related experience.
• Strong knowledge of accounting principles, financial controls, and statutory reporting requirements.
• Proven experience supervising finance team members.
• Fluent English required; other languages an advantage.

Responsibilities

• Adherence to the hotel's credit policy and timely collection of guest and city ledger accounts.
• Accurate daily reconciliation of credit card transactions in OPERA PMS, with variances investigated and documented.
• Accurate and timely billing, chargeback follow-up and refund processing in line with the IHG Accounting Manual.
• Compliance with the Control Self-Assessment, IHG policies and applicable accounting regulations.

Skills

Fluent English

Education

Diploma in Accounting/Finance

Job description

IHG Hotels & Resorts in Kuala Lumpur is seeking an Accounts Receivable specialist to manage credit control, billing, and city ledger activities within the hotel's finance team.

You will monitor AR ageing, reconcile OPERA PMS credit card postings, pursue overdue accounts, handle disputes and chargebacks, and prepare monthly management reports, while ensuring compliance with IHG policies.